Responsibilities
A Sales Associate works to achieve store sales goals and develop lasting client relationships. Through effective clienteling, the Sales Associate works to create a superior store experience for our clients that results in sales growth. A Sales Associate is also responsible for complying with policy, procedure, and company initiatives.
- Business Leader
- Meet personal and store sales and KPI goals
- Demonstrate excellent knowledge of the product to support the brand goals
- Develop sales techniques that are relevant to the market
- Establish and maintain client-base
- Leverage company tools, incentives & strategies to support meeting sales goals
- Ensure effective communication between managers & other team members
- Support keeping other team members motivated and engaged
- Contribute new & innovative ideas to support meeting business goals
- Resolve client needs quickly and effectively, ensuring customer satisfaction
- Participate in all training and development meetings
- Operations Leader
- Ensure all functions of the store are maintained to support a superior shopping experience
- Uphold store standards and policy and procedures daily
- Assist in the maintenance in all areas of stock, shipping, and receiving protocols
- Identify product concerns and communicate inventory needs to support the business goals
- Comply with all point of sale register policies and procedures
- Customer Focus
- Ensure the highest level of customer service to each and all individuals in the store
- Build meaningful relationships with clients through strong interpersonal skills
- Collaborate with all team members to support a superior shopping experience
- Be present on and off the floor as a Theory Brand Ambassador
Qualifications
- 1-2 years’ prior work experience in a client-centric, sales environment
- Dynamic interpersonal and communication skills, both verbal and written
- Computer skills to operate point of sale system; experiences with teamwork is a plus
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.