Sales Associate - Columbus, OH

L.L.Bean Costa Rica; Columbus (OH); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Flexible schedules

Competitive pay

Generous discount

Team environment

Job summary

L.L.Bean’s Easton Town Center Retail Store in Columbus, Ohio seeks Temporary, Part-Time Sales Associates to deliver world-class service and help customers find the right outdoor gear.

As a Sales Guide, you’ll engage shoppers, drive sales, maintain store standards, and work with a team to create a positive, safety-minded shopping environment. Flexible hours, competitive pay, and employee discounts are offered to support work-life balance.

Qualifications

• Passion for providing world-class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and the ability to learn new technologies.
• Availability to work varied hours, including nights, weekends, and holidays.

Responsibilities

• Engage customers and assist multiple shoppers with genuine service.
• Drive sales by turning interactions into opportunities and building loyalty.
• Build relationships through product knowledge and customer care.
• Advocate for customers and resolve issues at first point of contact.
• Leverage POS and mobile devices for seamless omni-channel service.
• Promote initiatives like Outdoor Discovery School and Mastercard program.
• Maintain store standards and merchandising alignment.
• Collaborate with team to achieve targets and a positive environment.
• Contribute to a safe and healthy workplace following safety policies.

Skills

Customer service

Communication

Tech literacy

Adaptability

Flexible hours

Outdoor enthusiast

Job description

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome - both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

Our Easton Town Center Retail Store located in Columbus, Ohio is currently searching for Temporary, Part-Time Sales Associates to become part of their team.

Join the Fun and Explore Today! Celebrate Our Core Values: Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Healthy Living. Discover a Team Culture That Values: Working hard, playing hard, living well: Balance your career with outdoor adventures. Strong Core Values: Family ownership, rich history, and a commitment to sustainability.

Supportive Environment: Enjoy a positive work atmosphere where teamwork and personal growth are encouraged.

Join Our Team and Enjoy Amazing Benefits! Flexible schedules: Enjoy the freedom to balance work with your personal life. Competitive pay: Earn a salary that reflects your skills and experience. Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love.

As a Sales Guide, you'll be the heartbeat of our outdoor gear/apparel departments, delivering world-class service with a smile. You'll be the face of the L.L.Bean brand, engaging customers, keeping our store in tip-top shape, and fostering a spirit of teamwork. Your role will be ever-changing and exciting, adapting to the needs of the day while showcasing your product knowledge and service expertise. Get ready to make every customer feel like a part of our outdoor-loving community!

Key Responsibilities:

• Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
• Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
• Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge.
• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
• Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service.
• Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes.
• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
• Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.

Skills and Qualifications:

• Passion for providing world-class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and the ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.

Physical Demands:

Required to stand, walk during shift; talk or hear, both in person and by headset; Occasionally ascend or descend ladders, stairs, ramps Repetitive motions that may include the wrists, hands and/or fingers; occasionally required to stoop, kneel, bend, crouch and lift 1 to 20 pounds Occasionally move and lift objects up to 40 pounds (utilizing a team lift as needed).

L.L.Bean uses a market-based compensation approach. The anticipated starting base pay for this position is $16.00. Individual compensation may vary based on factors such as a candidate’s experience, qualifications, education, geographic location, skills, competencies, and proficiency for the role.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you!