Sales Associate Macys LensCrafters

Luxottica; Palm Beach Gardens (FL); On-site; Full time

Job summary

An established industry player is seeking a Sales Associate to enhance customer experiences in eye care and eyewear. This role is pivotal in delivering exceptional service by helping customers choose the perfect vision solutions and ensuring a welcoming store environment. If you are passionate about customer service and have a knack for sales, this position offers a great opportunity to thrive in a dynamic retail setting. Join a team that values inclusivity and quality, and play a key role in promoting eye health and wellness in your community.

Benefits

Health Care

Retirement Savings

Paid Time Off

Employee Discounts

Qualifications

• 1+ years of retail or customer service experience required.
• Strong communication and sales skills essential for success.

Responsibilities

• Deliver sales plans by building customer relationships.
• Assist patients in selecting frames and conducting measurements.

Skills

Customer Service

Sales Skills

Communication Skills

Multi-tasking

Technology Adaptability

Education

High School Diploma or GED

Tools

Point of Sale Systems

Computers

Calculators

Job description

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LensCrafters is bringing its optical retail experience to Macy’s department stores in the U.S.

Macy’s and Luxottica, a world leader in eyecare, have a successful history together. Our relationship is built around a shared mission of providing customers with the highest quality products, a passion for style and a broad brand portfolio able to meet diverse consumer choices. At LensCrafters, we feel the world deserves a thoughtful and caring partner who understands that true vision care is a synergy of trusted eye care and exceptional eyewear.

LensCrafters reinforces Macy’s commitment to the health and wellness of its customers. Eye health is critical to everyone’s personal well-being, and easy in-store access to LensCrafters optometrists, personalized service and fashionable product assortment dovetail well with Macy’s strengths.

If you share our love for the customers we serve, the sense of sight, and the work we do, this is the place for you to build a rewarding practice.

GENERAL FUNCTION

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales Associate helps establish LensCrafters as the premier destination for all vision needs in your community.

MAJOR DUTIES AND RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Utilizes optical prescription to recommend specific lenses and lens coatings.
• Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.
• Conducts measurements using appropriate optical tools and consults with Optician as needed.
• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).
• Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.
• Helps foster an inclusive culture by treating customers and colleagues with respect.

BASIC QUALIFICATIONS

• High School Diploma or GED.
• 1+ years experience in retail or customer service.
• Familiarity with point of sale systems, computers & calculators with basic phone and math skills.
• Embrace new technology & change with high level of accuracy.
• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals.
• Strong communication skills (both oral and written).
• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment.

Pay Range: -19.08

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.