Sales Associate (LP-04373)

Lamps Plus, Inc.; Laguna Hills (CA); Hybride; USD 49 594 000 - 57 859 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

401(k) plan

Employee discounts

Résumé du poste

Lamps Plus, Inc. is seeking a Retail Sales Associate to join our store team in a customer-focused role. You will help customers with product selection, provide in-home design assistance as needed, and contribute to a positive shopping experience.

The position emphasizes a collaborative, learning-friendly environment with ongoing training, ladders to career growth, and a variety of benefits. Availability for day shifts, weekends, and occasional evenings is required.

Qualifications

• 1+ years of sales or customer service experience.
• Strong communication and product knowledge.
• Ability to multitask and prioritize customer needs.
• Interior design or home furnishings familiarity is a plus.

Responsabilités

• Utilizes a consultative sales approach to understand customer needs and achieve personal retail sales goals.
• Answers phone, accurately takes messages and always follows up with the customer.
• Answers customer questions, demonstrates products, and offers design-related suggestions.
• Addresses customer concerns and defuses issues while staying composed.
• Keeps current on product knowledge through training materials and seminars.
• Mentor new hires and junior colleagues during onboarding.
• Upholds company security and safety procedures.

Connaissances

Sales experience

Customer service

Communication

Multitasking

Design knowledge

Formation

Interior design education

Home furnishings experience

Description du poste

Retail Sales Associate

We are hiring a Retail Sales Associate to join our collaborative Store Team. We believe that our retail teams allow us to provide an outstanding experience by offering our customers recommendations throughout their shopping experience with us. Are you passionate about helping others? By joining our team, you will have an opportunity to grow professionally, learn new skills, and contribute to our brand.

Job Description

• Utilizes a consultative sales approach to understand customer needs and achieve personal retail sales goals


• Answers phone, accurately takes messages and always follows up with the customer.


• Answers customer questions, demonstrates products, and offers creative suggestions that relate to design and usage of retail product.


• Addresses customer concerns, defuses critical issues, while maintaining control and composure.


• Keeps current on product knowledge, design and sales techniques through ongoing education by means of training videos, literature and seminars.


• Mentor new hires and more junior colleagues as they onboard and learn new product knowledge.


• Maintains Company policy and standards regarding security and safety procedures

Job Requirements

• 1+ years of prior sales or customer service experience preferred


• Strong verbal communication and ability to learn details regarding new product offerings


• Ability to multitask and prioritize customer needs


• Interior design education, commissioned sales or related home furnishings experience helpful, but not required.


• Position requires a valid driver's license and an automobile to drive to homes to conduct in-home consultations.


• Ability to climb ladders and lift up to 25 lbs.


• Must pass a security background check.


• Must be available to work day shift, occasional evenings, and weekends. Regular job attendance is required in accordance with a regular schedule established for the position by the supervisor.

Fulltime Benefits Offered:

• Medical, Dental, Vision


• Dependent Care Flexible Spending Account, Flexible Spending Account, Health Reimbursement Account, Employee Assistance Program


• Paid time off, 401(k), Sponsored/Voluntary life and AD&D at $15k


• Voluntary Short/Long-Term Disability and Voluntary Accident Insurance


• Voluntary Pet Insurance


• Voluntary Critical Illness, Voluntary Hospital Indemnity


• Commuter Benefits


• Employee Discounts and Recreation Discounts


• Ongoing professional development training, career advancement opportunities and more!

Pay Range: $17.50 plus commission potential

Lamps Plus is an Equal Employment Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States; however, we are not able to sponsor visas for this role.