Sales Associate LOZ

BIG THUNDER MARINE; Lake Ozark (MO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) Savings Plan

Health Insurance

Holidays

PTO Benefits

Vision Care Insurance

Life Insurance

Discounted equipment rentals

Employee Purchase program

Job summary

Iconic Marine in Osage Beach, MO seeks an experienced Sales Associate to help customers select watercraft and close sales. You will meet with clients, demo boats, and coordinate with Brand Managers and the Service team to ensure a premium delivery experience.

Requirements include 2–4 years of marine sales, strong communication, and proficiency with Salesforce CRM and MS Office. A high school diploma or GED is required; boating knowledge is a plus.

Qualifications

• Minimum 2–4 years in marine sales or related field.
• Strong customer-service orientation with the ability to build relationships.
• Excellent communication and presentation skills.

Responsibilities

• Meet with clients to determine needs and arrange product demonstrations.
• Familiarize with inventory to answer questions confidently.
• Assist with boat shows and generate leads.
• Explain product features and competitive pricing.
• Use Salesforce CRM to manage leads and inventory matching.
• Initiate contact with at least ten leads daily.
• Evaluate trade-ins and prepare quotes in coordination with service team.
• Ensure delivery is smooth and address any post-sale issues.

Skills

Customer service

Communication

Relationship building

Cold calling

Lead follow‑up

Education

High School Diploma or GED

Tools

Salesforce CRM

Microsoft Office

Google Docs

Job description

Big Thunder Marine is seeking experienced Sales Associates to join our team at the Osage Beach location, the largest hub for high-performance boats. We are looking for individuals with a passion for boating, strong knowledge of these premier brands, and the ability to build lasting relationships with our clients.

Essential Functions

Meet with current and prospective clients to learn their needs and identify products and/or services to fit that need. Arrange demonstrations.

• Familiarize yourself with the current inventory of new, used, and brokered watercraft to address any client questions or concerns
• Assist Brand Managers and Sales Manager to prepare for Boat Shows. Attend shows and use this opportunity to create leads, market your knowledge, and network with other salespeople.
• Understand competitive pricing and mine data for similar products from our competitors. Research and be able to explain key features of our products and comparison to competitive brands
• Become proficient with the Salesforce CRM program to assist the sales team with handling incoming leads and matching inventory to client preferences
• Initiate contact with a minimum of ten leads per day, via phone, text, email, and in-person
• Evaluate prospective trade‑ins, and give comprehensive quotes on value. Receive trade‑ins and conduct initial inspections. Communicate with the service team to schedule a mechanical evaluation
• Perform final walk‑through to ensure watercraft is in optimal condition prior to delivery
• Ensure client satisfaction upon delivery, or arrange immediate service to rectify outstanding issues
  • Send a thank you card within seven days of boat delivery
• Continuously refine skills and search for opportunities to enhance sales technique
• Conduct daily walk‑through of the sales area to ensure the product is in optimal condition and ready to be shown daily. Cover any boats that remain uncovered at the end of the day
• Schedule follow‑up opportunities with prospective clients and send a follow‑up note or thank you card as appropriate following contact

Position Qualifications

Competency Statement(s)

• Accountability – Ability to accept responsibility and account for his/her actions.
• Initiative – Ability to make decisions or take actions to solve a problem or reach a goal.
• Goal Oriented – Ability to focus on a goal and obtain a pre‑determined result.
• Communication, Oral – Ability to communicate effectively with others using the spoken word.
• Enthusiastic – Ability to bring energy to the performance of a task.
• Customer Oriented – Ability to take care of the customers’ needs while following company procedures.
• Ethical – Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Safety – Ability to obtain proper licensure to safely navigate watercraft

Skills & Abilities

Education: High School Diploma or GED is required, Post‑secondary education is desired.

Experience: 2‑4 years’ marine sales and/or service experience preferred.

Computer Skills: Must be proficient with essential PC and laptop functions, online search engines, Microsoft Office suite, and Google Docs. Experience with Salesforce CRM is valued.

Certifications & Licenses: Must possess, or have the ability to obtain, a Class E driver and state boater license.

Work Environment

Typical office environment with moderate noise level when working indoors. Outdoor and marine environments may contain uneven and slippery surfaces. Noise levels may increase substantially upon interaction with watercraft.

Iconic Marine is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.

Benefits

• 401(k) Savings Plan
• Bereavement Leave
• Health Insurance
• Holidays
• Jury Duty Leave
• Life Insurance
• Supplemental Life Insurance
• PTO Benefits
• Vision Care Insurance
• Witness Duty Leave
• Continuing Education
• Discounted equipment rentals
• Employee Purchase program