Sales Associate - Russell Marine Boating & Outdoors

Russell Marine; Alexander City (AL); Vor Ort; USD 28.000 - 40.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

401k

Paid Time Off

Commission

Zusammenfassung

Russell Marine in Alexander City, Alabama is seeking a Sales Associate to deliver exceptional customer experiences and drive boat sales across the dealership. You will build lasting relationships with customers and guide them through the purchasing process while promoting services across departments.

The role requires a willingness to network, follow the dealership's sales process, and stay informed about new and pre-owned inventory to ensure every guest leaves satisfied and motivated to return.

Qualifikationen

• High school diploma or equivalent preferred; bachelor’s degree in business, marketing or a related field is a plus.
• Prior experience with boats is preferred with a willingness to learn and demonstrate product use of boats, personal watercraft, and applicable accessories.
• Ability to safely tow, trailer, and launch boats is preferred.
• Strong verbal and written communication skills, with the ability to interact professionally with customers, colleagues and vendors.
• A passion for boating and boating-related activities, with the ability to build trust and enthusiasm when selling products and services.

Aufgaben

• Drive revenue by selling boats to achieve and exceed monthly and annual sales goals.
• Actively network with customers both online and in-person and maintain an accurate customer lead list, recording all interactions in the CRM system.
• Ensure follow up with both prospective customers and sold customers according to a set schedule.
• Listen attentively to customers to understand their boating needs and recommend tailored solutions.

Kenntnisse

Customer service

Sales experience

Communication skills

Multitasking

Team collaboration

Attention to detail

Ausbildung

High school diploma or equivalent

Bachelor’s degree in business/marketing

Tools

CRM systems

Inventory management software

Dealership sales platforms

Jobbeschreibung

Job Title: SalesAssociate

Department: Sales

Reports To: Marina Manager

FLSA Status: Exempt

Companyoverview

At Russell Marineour mission is to be the dealership of choice for recreational boaters. We willsell high-quality boats, boating supplies, accessories; and provide superiorservice to help create pleasant and memorable experiences for our customers.

Company Corevalues

We do what we saywe are going to do

We are responsiblefor the land and water

We treat ourcustomers, employees, and vendors with the utmost respect

We are alwaysactive in the community in a positive way

We are proud of ourheritage, our company, and our land

Our choices are guided with integrity

PositionSummary

The Sales Associate plays a keyrole in delivering exceptional customer experiences by building lastingcustomer relationships and guiding customers through the boat purchasingprocess while promoting additional services across the dealership. This positionrequires a thorough understanding of all dealership departments, includingmarketing, sales, finance, insurance, service, parts, and accessories. TheSales Associate is responsible for driving boat sales, recommendingcomplementary products and services, developing customer relationships, andensuring every customer leaves with a positive impression and a strong desireto return.

Essentialduties and responsibilities

• Drive revenue by sellingboats to achieve and exceed monthly and annual sales goals
• Actively network withcustomers both online and in-person and maintain an accurate customer leadlist, recording all interactions in the CRM system
• Ensure follow up with bothprospective customers and sold customers according to a set schedule
• Listen attentively tocustomers to understand their boating needs and recommend tailoredsolutions

Follow and comply with allsteps of the defined sales process established by Russell Marine

• Provide weekly sales andlead updates to the marina manager
• Consistently communicate andcollaborate with other departments and dealership locations on leads andupcoming sales opportunities
• Provide input in orderingand scheduling of new boat inventory based on customer demand and salestrends
• Remain knowledgeable aboutavailable new and pre-owned inventory
• Maintain a clean,organized and visually appealing sales lot and showroom display
• Prepare and explainaccurate sales contracts and facilitate a seamless handoff to the businessmanager to obtain proper signatures and payments.
• Assist with demos andon-water events when needed, including traveling to different bodies ofwater, teaching, and collecting contact information for follow-up salesopportunities
• Conduct trade-inevaluations, assign fair market values and process pre-owned boat tradesefficiently, collaborating with management and service as needed
• Stay informed aboutcompetitor offerings and maintain a competitive edge by demonstrating whythe dealership and its products provide superior value
• Keep up to date with thelatest boating industry trends, including events, contests and boatingcommunity news, sharing insights with customers to educate and engage them
• Interact with service,parts and accessories customers to identify potential boat sales leads
• Respect fellow co-workersand follow company policy while working with integrity
• Upsell service, parts andaccessories with every boat sale to maximize customer satisfaction anddealership revenue
• Be available andresponsive to customers beyond standard business hours, ensuring excellentcustomer service and relationship-building
• Complete required annualtraining
• Perform additional dutiesas assigned by the supervisor

QUALIFICATIONS

The requirements listed below arerepresentative of the knowledge, skill, and ability required. Reasonableaccommodations may be made to enable individuals with disabilities to performessential job functions.

High school diploma orequivalent preferred; bachelor’s degree in business, marketing or a relatedfield is a plus

Prior experience with boats ispreferred with a willingness to learn and demonstrate product use of boats,personal watercraft, and applicable accessories

Ability to safely tow, trailer,and launch boats is preferred

Strong verbal and writtencommunication skills, with the ability to interact professionally withcustomers, colleagues and vendors

A passion for boating and boating-relatedactivities, with the ability to build trust and enthusiasm when sellingproducts and services

Ability to multitask, stay focused andeffectively manage customer leads, inventory and paperwork

Commitment to deliveringoutstanding customer experience, ensuring every interaction is positive andsolutions-focused by demonstrating genuine interest in them through listeningand by establishing an advisory relationship.

Valid boater’s licenserequired. Valid driver’s license with a clean driving record required

Ability to pass pre-employmentdrug screen an background check

Proficiency in Microsoft Office Suite (Word,Excel, Outlook). Experience with CRM systems, inventory management software,and dealership sales platforms is a plus

Willingness to work evenings,weekends and extended hours during peak boating season

Thework environment and physical demands listed below are representative of thosean employee encounters while performing the essential functions of the job.Reasonable accommodations may be made to enable individuals with disabilities.

• Work Environment: The noise level in the work environment is usually medium toloud. In thewinters is it colder and in the summer it can be hot. Most work is done inan office or retail environment but outdoor work is also required. Workperformed on water is also expected.
  

• Physical Demands: While performing theduties of the job, the employee is regularly required to stand, sit, orcrouch for extended periods of time and regularly required to walk. Employeeregularly uses hands and fingers to touch, feel, and handle. Employeeregularly stoops, kneels, bends at the waist, and reaches. Employeeis frequently required to speak and hear. Must be able to lift up to 50pounds on occasion.

COMPANYBENEFITS

• Access to medical,vision, health and life insurance
• 401k options
• Paid time off(vacation/sick/personal) and paid holidays
• Base salary pluscommission
• Discounts on gear& boat usage perks
• Opportunities togrow within the company
• Education/training/certificationreimbursements
• Travelopportunities
• Employeeappreciation outings
• Casual and fun workenvironment