Sales Associate — Lingerie Expert, Flexible Schedule

Victoria's Secret & Co.; Johnson Creek (WI); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

40% Associate Discount

Free Mental Health (EAP)

Free Product

Flexible Schedule

Competitive Pay

Job summary

Victoria’s Secret & Co. in the United States is seeking a Selling Associate who drives sales and delivers exceptional customer service, while building product knowledge and expertise.

You will engage customers on the floor, help with bra fittings, process transactions at the cash wrap, and keep the floor replenished and organized according to brand standards. This role requires physical ability and flexible scheduling.

Qualifications

• Exhibits an authentic desire to exceed the customer’s expectations.
• Proven ability to meet or exceed goals preferred.
• Demonstrates a sense of urgency.
• Healthy, competitive spirit, while maintaining a team focus.
• Is resilient and bounces back quickly from setbacks.
• Pursues opportunities to take on more responsibility.
• Seeks out coaching from leaders and peers to improve productivity; leads own learning.
• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours.

Responsibilities

• Drives store sales and growth by personally selling to customers.
• Proactively engages with customers, reads cues and responds effectively.
• Provides customers with the perfect bra fit by asking effective questions.
• Converting returns, offers and other promotions into larger sales.
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale.
• Reinforces customer buying decisions at checkout and encourages purchase of additional items.
• Recovers cash wrap selling zone and ”go-backs”
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards.
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase.
• Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process.
• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment.
• All associate roles at Victoria’s Secret are responsible for: driving top line store sales results and growing the business through action and productivity, maintaining a focus on bras as the premier product differentiator, preparing for each shift, taking initiative to recover and replenish merchandise, understanding visual merchandising brand standards, assisting in housekeeping, building personal capability in loss prevention, reinforcing store strategy to reduce shrink, supporting a safe working environment, understanding and demonstrating Company values, building loyalty through our Rewards Program.

Skills

Customer service

Sales goals

Sense of urgency

Team player

Resilience

Take on responsibility

Coaching mindset

Flexible scheduling

Job description

Victoria’s Secret & Co. in the United States is seeking a Selling Associate who drives sales and delivers exceptional customer service, while building product knowledge and expertise.

You will engage customers on the floor, help with bra fittings, process transactions at the cash wrap, and keep the floor replenished and organized according to brand standards. This role requires physical ability and flexible scheduling.