Sales Associate LensCrafters

Luxottica; Pittsburgh (Allegheny County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at an established leader in the optical industry, where your passion for customer service can shine. As a Sales Associate, you'll play a crucial role in providing exceptional eye care and eyewear solutions to customers. This position offers a chance to develop your sales techniques while fostering strong relationships within your community. You'll work in a supportive environment that values inclusivity and teamwork, ensuring every customer leaves with the perfect vision solution. If you're ready to embrace new challenges and make a difference, this opportunity is for you.

Qualifications

• 1+ years experience in retail or customer service required.
• Strong communication and self-motivation skills essential.

Responsibilities

• Deliver sales plans and cultivate customer relationships.
• Assist patients in selecting frames and conduct measurements.

Skills

Customer Service Skills

Sales Techniques

Communication Skills

Multi-tasking

Technical Adaptability

Education

High School Diploma or GED

Tools

Point of Sale Systems

Computers

Calculators

Job description

At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.

By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

GENERAL FUNCTION

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales Associate helps establish LensCrafters as the premier destination for all vision needs in your community.

MAJOR DUTIES & RESPONSIBILITIES

1. Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
2. Utilizes optical prescription to recommend specific lenses and lens coatings.
3. Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.
4. Conducts measurements using appropriate optical tools and consults with Optician as needed.
5. Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).
6. Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.
7. Helps foster an inclusive culture by treating customers and colleagues with respect.

BASIC QUALIFICATIONS

1. High School Diploma or GED.
2. 1+ years experience in retail or customer service.
3. Familiarity with point of sale systems, computers & calculators with basic phone and math skills.
4. Embrace new technology & change with high level of accuracy.
5. Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals.
6. Strong communication skills (both oral and written).
7. Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment.

LensCrafters is a part of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.