Sales Associate Keyholder Bilingual

America's Best; Dallas (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in eyewear is seeking a dedicated Keyholder to enhance customer experiences through exceptional service. In this role, you will be responsible for selling and dispensing eyewear while ensuring that store operations run smoothly. You'll engage with customers, educating them on products and maintaining a welcoming environment. This position offers competitive compensation, including bonus potential, and a comprehensive benefits package to support your financial health and career growth. Join a team that values inclusivity and professional development, and make a meaningful impact in the lives of customers every day.

Benefits

Health and Dental Insurance

401k Retirement Savings with Company Match

Paid Personal Time Off

Paid Company Holidays

Parental Leave

Employee Eyewear Discount

Qualifications

• 1+ years experience in retail/customer service preferred.
• Ability to interact professionally with all employees.

Responsibilities

• Sell, fit, and dispense eyewear to customers.
• Maintain accurate patient records and notify customers about orders.
• Ensure cleanliness and safety protocols are followed.

Skills

Customer Service

Sales Skills

Bilingual (English and Spanish)

Instruction Skills

Education

High School Diploma or equivalent

Job description

Job Description

What would you do? – The Specifics

In this role, you are responsible for selling, fitting and dispensing eyewear to customers. As the Keyholder, you are also responsible for opening and closing the store and ensuring proper store procedures and policies are followed when store management is not on duty.

• Meets National Vision's sales and company objectives.
• Adheres to National Vision’s Code of Conduct to ensure professional and productive environment for associates.
• Works to bring National Vision’s Mission, Vision, and Values to life by fostering an inclusive and respectful environment for associates and customers.
• Assists with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
• Performs insertion and removal training of contact lenses to customers, as permitted by state law.
• Educates clients on proper eyeglass and contact lens care.
• Maintains accurate and organized patient records.
• Notifies customers when orders are ready or of any delays.
• Assists customers with picking out eyewear, recommending appropriate products for lifestyle and Rx.
• Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
• Diligently maintains the cleanliness of all equipment, workstations and the overall facility on a daily based on safety protocols.
• Ensures inventory control and loss prevention procedures are followed at all times.
• Maintains visual merchandising according to Brand and Company Standards.

Qualifications:
Qualifications

Are you the right fit? – The Suitable Talent

• 1+ years related experience or training in retail/customer service preferred.
• Fluent in reading and speaking both English and Spanish.
• Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.
• Ability to give instruction in a clear and concise manner to customers.
• Ability to interact with all levels of employees in a courteous, professional manner at all times.

Education: High School Diploma or equivalent required

Additional Information

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.