Sales Associate Keyholder

Express; BLOOMINGTON (MN); On-site; USD 58,000 - 87,000; Part time

Job summary

Join a forward-thinking company as a Part-Time Retail Sales Associate Keyholder, where you will play a vital role in delivering exceptional in-store shopping experiences. This position involves executing opening and closing procedures, maintaining a clean store environment, and providing outstanding customer service. With a focus on teamwork and communication, you'll help promote the brand's credit and loyalty programs while ensuring safety and compliance with company policies. Enjoy a range of benefits, including health coverage and merchandise discounts, as you contribute to a dynamic retail environment.

Benefits

Health coverage

401(k)

Merchandise discounts

Paid time off

Parental leave

Qualifications

• 0-2 years relevant experience, minimum 6 months.
• Availability for nights, weekends, and non-business hours.

Responsibilities

• Perform opening and closing procedures, including balancing registers.
• Deliver excellent customer service and resolve customer issues.

Skills

Customer service skills

Strong communication skills

Teamwork ability

Proficient with technology (iPad, registers)

Education

High School diploma or equivalent

Job description

Overview

About PHOENIX

PHOENIX Retail, LLC operates the Express and Bonobos brands worldwide. Express offers modern, confident, and effortless style apparel for various occasions, with over 400 stores and online at www.express.com. Bonobos is known for exceptional fit and innovative retail, available in Guideshops and online at www.bonobos.com.

About Express

Founded in 1980, Express is dedicated to creating confidence and inspiring self-expression through modern, stylish apparel. The brand operates over 400 retail and outlet stores in the U.S. and Puerto Rico, along with its online store and mobile app.

Store Name: Mall Of America

Responsibilities

Position: Part-Time Retail Sales Associate Keyholder

The role involves providing excellent in-store shopping experiences and executing opening and closing procedures.

Key Responsibilities

• Perform opening and closing procedures, including balancing registers, preparing deposits, and activating security systems.
• Handle checkout overrides as needed.
• Maintain a clean and organized store environment to ensure safety and appeal.
• Follow company policies for safety.
• Assist with product launches according to SOP.
• Deliver excellent customer service.
• Process transactions efficiently and accurately.
• Resolve customer issues or escalate as necessary, communicating with management.
• Promote credit and loyalty programs.
• Perform other duties as assigned.

Required Experience & Qualifications

• High School diploma or equivalent.
• 0-2 years relevant experience, minimum 6 months.
• Proficient with technology (iPad, registers).
• Availability for nights, weekends, and non-business hours.
• Ability to meet physical requirements.

Critical Skills & Attributes

• Previous retail experience preferred.
• Customer service skills.
• Strong communication skills.
• Teamwork ability.

Benefits and Compensation

Includes health coverage, 401(k), merchandise discounts, paid time off, parental leave, and more. Part-time employees may access additional benefits through partnerships and programs. Compensation depends on various factors.

Pay Range

$58,000 - $87,000 annually.

Closing

For more information about the California Consumer Privacy Act, click here. PHOENIX is an equal opportunity employer and provides accommodations for disabilities. Contact: 1-800-964-9793 or [e-mail].

Notification to Agencies

PHOENIX does not accept unsolicited resumes from third-party agencies without a signed agreement.