Sales Associate - INDEPENDENCE MALL

The Children's Place; United States; On-site; USD 28,000 - 34,000; Full time

Job summary

The Children's Place in Wilmington, North Carolina is seeking a Sales Associate to join our team and support the Store Leadership Team in achieving company goals. You will deliver excellent customer service, share product knowledge, and use effective selling techniques to drive sales.

You will maintain merchandise presentation, stock, and backroom organization, greet customers, and assist with transactions at the cashwrap, while participating in loss prevention and safety procedures.

Qualifications

• High School diploma or equivalent required.
• Previous retail experience preferred.
• Must be at least 18 years old.

Responsibilities

• Greet and acknowledge customers while providing the appropriate level of service.
• Assist customers and provide solutions for in-store needs and promotions.
• Cashwrap: handle transactions accurately and efficiently.
• Maintain merchandise presentation, stock levels, and backroom organization.
• Adhere to Loss Prevention procedures and safety requirements.
• Support store leadership to achieve goals and deliver great customer service.

Skills

Customer engagement

Time management

Teamwork

Adaptability

Flexible schedule

Lifting ability

Education

High School diploma or equivalent

Job description

Location: Wilmington, North Carolina

Job Summary

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Key Accountabilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience

High School diploma or equivalent. Previous retail experience preferred. Must be at least 18 years of age.

Skills and Behaviors

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

The Children’s Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

make our PLACE yours Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE.

If you are eager to learn and work in a diverse, inclusive, fast-paced and engaging work environment.