Sales Associate - Willowbrook Mall

The Children's Place; United States; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid sick time

Employee discount

401(k) with company match

Wellness reimbursement

Adoption assistance

Backup care for kids/pets/elderly

Job summary

The Children's Place in Wayne, NJ is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will deliver excellent customer service, maintain product knowledge, and execute selling techniques to drive store performance.

Responsibilities include greeting customers, assisting with stock replenishment, operating the cashwrap, and promoting the PLACE Card. The role requires flexibility for weekends and evenings, and a commitment to a clean, safe store

Qualifications

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing promotions
• Exercise sound judgment in addressing customer concerns
• Demonstrate appropriate selling skills to positively impact conversion
• Provide fast, friendly service at the cashwrap and educate customers on the PLACE Card
• Maintain stock levels and ensure all sizes/styles are represented
• Follow standards of merchandise presentation, signage, and display
• Maintain a neat, clean stockroom and a customer-ready environment with safety
• Perform daily housekeeping to company standard
• Inform Store Leadership of maintenance and facility needs promptly
• Contribute toward store goals with focused efforts
• Exhibit flexibility by processing stock when necessary

Job description

Location: Wayne, New Jersey Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities

Key Accountabilities:

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary

$15.92 - $19.92 Per Hour

Benefits

Paid Sick Time, Employee Discount, 401(k) and company match, Wellness Reimbursement, Adoption Assistance, free backup care (for kids, pets & the elderly), a variety of voluntary benefits and an employee assistance program. Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.

Equal Opportunity Employer

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

make our PLACE yours

Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE.