Sales Associate III

Tapestry; New York (NY); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a part-time Sales Associate for their New York location. This role is vital for enhancing customer experiences and driving sales results. As a brand ambassador, you will engage with customers, build lasting relationships, and contribute to the store's success through effective sales strategies. Ideal candidates will have a strong customer focus, creativity, and the ability to adapt in a fast-paced environment. Join a dynamic team where your contributions will be valued and rewarded, and help create a positive shopping experience for all customers!

Qualifications

• 1-3 years of sales experience, preferably in luxury retail.
• Knowledge of POS systems and basic computer skills.

Responsibilities

• Uphold brand commitment while servicing customers and driving sales.
• Create strategies to achieve personal metrics and performance goals.
• Maintain a clean, organized sales floor and assist with customer transactions.

Skills

Customer Focus

Drive For Results

Interpersonal Savvy

Creativity

Learning on The Fly

Perseverance

Dealing with Ambiguity

Education

High school diploma or equivalent

College degree

Tools

POS systems

Basic computer skills

Job description

Part time Sales Associate - Coach House New York

Sales Associate Job Description

The Sales Associate role is an integral part of the store’s overall success and efficiency. It demands a focus on our brand commitment when servicing customers and driving results. Responsibilities include upholding Coach’s Service and Selling Models, creating a positive first impression, building ongoing customer relationships through personalized experiences, and leaving a positive, lasting impression.

SALES FLOOR:

1. Understand organizational objectives and make decisions aligned with Company priorities.
2. Take ownership and be committed to delivering results, monitoring personal and store metrics, and developing clienteling strategies with management.
3. Create strategies to achieve personal metrics and performance goals.
4. Take ownership of survey results, and develop plans for improvement.
5. Represent Coach as a brand ambassador.
6. Demonstrate Coach’s Selling and Service expectations consistently.
7. Stay informed about local market changes and support local sales strategies.
8. Drive business through sales strategies, sourcing new customers, and maintaining relationships.
9. Create positive impressions through professional attire in line with Coach’s style guide.
10. Build credibility as a fashion advisor by communicating fashion awareness and product knowledge.
11. Communicate current pricing and promotional strategies effectively.
12. Discuss product features, leverage cross-selling, and tailor approaches to customer needs.
13. Follow up with customers genuinely to influence and close sales.
14. Contribute to store financial results through personal selling techniques.
15. Build lasting customer relationships and utilize Coach’s tools for clienteling.
16. Promote teamwork and a positive store environment.
17. Remain adaptable, receptive to feedback, and maintain professionalism.

OPERATIONS:

1. Complete daily operational tasks, including maintaining the store, cash wrap, and visual merchandising standards.
2. Maintain a clean, organized, and well-stocked sales floor and stockroom.
3. Support inventory processes, including processing shipments and replenishing stock.
4. Assist with customer transactions efficiently and accurately.

Competencies required:

• Drive For Results
• Customer Focus
• Creativity
• Interpersonal Savvy
• Learning on The Fly
• Perseverance
• Dealing with Ambiguity

Additional Requirements

• Experience: 1-3 years in sales, preferably in luxury retail.
• Education: High school diploma or equivalent; college degree preferred.
• Technical: Knowledge of POS systems, basic computer skills, and communication devices.
• Physical: Ability to work at a fast pace, maneuver the sales floor, and lift up to 25-50 pounds.
• Schedule: Flexibility to work nights, weekends, and holidays.

Note: This document is a sample and not exhaustive of all duties.

Tapestry, Inc., the parent of Coach, is an equal opportunity employer committed to diversity and inclusion. All employment decisions are based on qualifications and without regard to protected characteristics. Visit Coach at www.coach.com.