Sales Associate - Hudson Yards

Richemont; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company that values creativity and inclusivity! This role offers the chance to excel in luxury retail, focusing on building strong client relationships and achieving sales goals. With a commitment to employee wellbeing, the company provides a comprehensive benefits package, including medical, dental, and vision plans, alongside a supportive work-life balance. If you have a passion for luxury fashion and thrive in a dynamic environment, this is the perfect opportunity to make a difference while crafting the future of retail. Embrace your potential and seize this exciting opportunity!

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Wellness reimbursement benefit

Employee assistance program

Volunteer days off

Qualifications

• 3-5 years in luxury fashion retail with a focus on sales.
• Strong communication skills and attention to detail are essential.

Responsibilities

• Engage with clients to sell luxury clothing and accessories.
• Maintain high customer service and product knowledge.

Skills

Luxury fashion retail sales experience

Interpersonal communication

Attention to detail

Client Book Management

Sales-driven mentality

Problem-solving

Tools

POS register

Microsoft Word

Microsoft Excel

Job description

Relevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking.

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

Maison or Function | Hudson Yards, New York, NY

Overview
Reporting to the Boutique Manager, the objective of this role is to achieve individual sales objectives; developing and servicing the customer.

Primary responsibilities

• Represent the brand by interacting with clients in the sale of luxury clothing and accessories.
• Contribute to reaching personal and store goals.
• Maintain a high level of customer service, product knowledge, and basic boutique procedures.
• Cultivate and maintain excellent clientele relationships with consistent follow up as needed including thank you notes, scheduling appointments to review new product lines, and invitations to store events.
• Assist with inventory and special projects as needed.
• Follow all store operational policies and procedures and ensure visual standards are accurately and flawlessly maintained.
• Achieve personal sales and productivity goals agreed upon with your store manager.
• Maintain housekeeping and visual standards of the store.

Qualifications

• Minimum of 3-5 years of contemporary or luxury fashion retail sales experience.
• Strong attention to detail with the ability to multi-task is required.
• Excellent interpersonal, written, and verbal communication skills.
• Demonstrate complete knowledge of the merchandise features and benefits to maximize the sales opportunity.
• Be a quick thinker who listens to the customer and can identify their needs and overcome objections if raised.
• Safeguard the store’s inventory by adherence to the company’s loss prevention program.
• Client Book Management and Clienteling.
• Must be a sales-driven, goal-oriented, dedicated, and trustworthy individual.
• Must have a positive, high-energy, friendly, outgoing, and engaging personality.
• Must be attentive and focused, instinctively knowing when to reach out and initiate contact with the customers and identify their shopping needs.
• Possess general proficiency to operate the POS register.
• General computer proficiency in Microsoft Word, Excel, and email.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Expected Hourly Range: $21- $25/hr

Salary will be determined based on relevant skills and experience.