Sales Associate - Hudson MA

L.L.Bean; Hudson (MA); On-site; USD 23,419 - 26,174; Part time

Benefits offered by this job

Flexible schedules

Competitive pay

Generous discount

Job summary

L.L.Bean is hiring a temporary, part-time Sales Guide for our Hudson, MA store to deliver world-class service, engage customers, and keep the store in top shape. You will be the face of the LL.Bean brand, adapting to daily needs while showcasing product knowledge and service expertise.

Responsibilities include engaging customers, driving sales, maintaining standards, collaborating with a diverse team, and supporting store operations and safety guidelines.

Qualifications

• Passion for providing world-class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and the ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.
• Demonstrates capacity for collaborative work in a retail environment, serving customers and teams from diverse backgrounds.

Responsibilities

• Engage customers and provide personal, genuine service interactions.
• Drive sales by turning customer interactions into opportunities and building brand loyalty.
• Maintain a well-organized store and uphold visual/merchandising standards.
• Collaborate with team members and adapt to changing business needs.
• Assist customers, listen to needs, and resolve issues efficiently at first contact.
• Promote store initiatives and sponsored programs (Outdoor Discovery School, LLBean Mastercard).
• Ensure health and safety policies are followed and store operations run smoothly.

Skills

Passion for customer service

Friendly communication

Computer systems literacy

Adaptability

Flexibility with hours

Outdoor enthusiasts

Team collaboration

Job description

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive. Experience the Ultimate Career Adventure at L.L.Bean Retail Store located at The Shops at Highland Commons in Hudson MA!

Celebrate Our Core Values: Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Healthy Living. Discover a Team Culture That Values: Working hard, playing hard, living well: Balance your career with outdoor adventures. Strong Core Values: Family ownership, rich history, and a commitment to sustainability. Supportive Environment: Enjoy a positive work atmosphere where teamwork and personal growth are encouraged.

As a temporary, part-time Sales Guide, you'll be the heartbeat of our outdoor gear/apparel departments, delivering world‑class service with a smile. You'll be the face of the L.L.Bean brand, engaging customers, keeping our store in tip‑top shape, and fostering a spirit of teamwork. Your role will be ever‑changing and exciting, adapting to the needs of the day while showcasing your product knowledge and service expertise. Get ready to make every customer feel like a part of our outdoor‑loving community!

L.L.Bean uses a market‑based compensation approach. The anticipated starting base pay for this position is $17.00. Individual compensation may vary based on factors such as a candidate’s experience, qualifications, education, geographic location, skills, competencies, and proficiency for the role.

Benefits: Flexible schedules: Enjoy the freedom to balance work with your personal life. Competitive pay: Earn a salary that reflects your skills and experience. Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love.

Key Responsibilities

• Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
• Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
• Build Relationships: Values and works collaboratively and respectfully across a variety of differences among team members and customers.
• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
• Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni‑channel service.
• Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Maintain Standards: Ensure a well‑organized store, uphold visual and merchandising standards, and support store operations processes.
• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
• Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.

Physical Demands

Physical Demands: Required to stand, walk during shift; talk or hear, both in person and by headset; Occasionally ascend or descend ladders, stairs, ramps Repetitive motions that may include the wrists, hands and/or fingers; occasionally required to stoop, kneel, bend, crouch and lift 1 to 20 pounds Occasionally move and lift objects up to 40 pounds (utilizing a team lift as needed).

Skills and Qualifications

• Passion for providing world‑class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and the ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.
• Demonstrates capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging. Over a century ago, company founder Leon Leonwood Bean set out to make a boot to keep hunters’ feet warm and dry. Today, we continue to follow the trail he blazed, adding new paths to help more people discover the outdoors, whether it’s the thrill of sea kayaking, the quiet of early morning fishing or the pleasure of walking in your local park. Of course, we remain true to L.L.’s core values, and are committed to quality, service, and putting the outside, inside everything we make.