Sales Associate - Hoffman Estates, IL

JMD Sox Outlet Sox Outlet LLC; Hoffman Estates, Northern (IL, KY); Hybrid; USD 25,000 - 31,000; Full time

Benefits offered by this job

401K plan

Health, dental, and vision insurance

Paid time off

Employee discounts

Job summary

JMD Sox Outlet LLC in Hoffman Estates is seeking a Sales Associate to deliver excellent customer service, drive sales, and create a welcoming shopping experience. You will help customers select products, maintain store appearance, and support daily operations.

Greet shoppers, handle transactions, stay informed on promotions, assist with inventory, and uphold company policies in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Excellent customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Proficiency in using cash registers and retail software.

Responsibilities

• Greet customers and provide assistance with product selection.
• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain store appearance and ensure merchandise is displayed neatly.
• Achieve sales targets and contribute to store profitability.
• Handle customer inquiries and resolve issues promptly.
• Operate cash registers and process transactions accurately.
• Maintain knowledge of current sales and promotions.
• Assist with inventory management and stock replenishment.
• Adhere to all company policies and procedures.
• Perform other duties as assigned by the Department Manager.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Tools

Cash registers

Retail software

Job description

Description

Job Summary

The Sales Associate is responsible for providing excellent customer service, driving sales, and ensuring a positive shopping experience for customers. This role involves assisting customers with product selection, maintaining store appearance, and achieving sales targets.

Key Responsibilities

• Greet customers and provide assistance with product selection.
• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain store appearance and ensure merchandise is displayed neatly.
• Achieve sales targets and contribute to store profitability.
• Handle customer inquiries and resolve issues promptly.
• Operate cash registers and process transactions accurately.
• Maintain knowledge of current sales and promotions.
• Assist with inventory management and stock replenishment.
• Adhere to all company policies and procedures.
• Perform other duties as assigned by the Department Manager.

Requirements

Qualifications

• High school diploma or equivalent.
• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Excellent customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Proficiency in using cash registers and retail software.

Compensation and Benefits

• Benefits: 401K plan, health, dental, and vision insurance, paid time off, employee discounts.