Sales Associate (Part-Time) - Centralia, IL ( Fairview Park Plaza )

Hibbett; Illinois; On-site; USD 18,752 - 26,708; Full time

Job summary

Hibbett in Centralia, Illinois is looking for a Sales Associate to deliver outstanding customer service and drive product sales. You will become knowledgeable about our merchandise and actively promote promotions while adhering to store policies and standards.

As a brand ambassador, you will assist customers, process transactions, participate in shipments, and support daily store operations to create a positive shopping experience for long-term customers.

Qualifications

• 0-2 years of customer service experience or related field.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on tasks.

Responsibilities

• Provide extraordinary customer service and promote store merchandise.
• Promote and sell services and merchandise.
• Aim to meet or exceed sales targets and goals.
• Follow company policies and procedures as documented in manuals.
• Assist in daily store operations, including shipments and maintenance.

Skills

Customer service

Interpersonal skills

Communication skills

Self-starter

Initiative

Attention to detail

Team player

Job description

HB: 00154 Centralia, Illinois (Fairview Park Plaza)

Hourly

$16.50 - $16.50

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary

The Sales Associate is responsible for providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. They uphold policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long‑time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast‑paced environment.
• Is a self‑starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team‑player, passionate about outstanding customer service and selling merchandise.