Sales Associate (Part-Time) - Peoria, IL ( Northwoods Mall )

Hibbett Retail, Inc.; Peoria (IL); On-site; USD 18,752 - 26,708; Full time

Job summary

Hibbett Retail, Inc. in Peoria, Illinois is seeking a Sales Associate to deliver quality customer service, promote merchandise, and drive sales in a fast-paced sportswear environment.

You will know product areas, uphold store standards, assist with daily operations, and contribute to a welcoming shopping experience that builds loyal customers. The role emphasizes strong interpersonal skills, teamwork, and a proactive attitude to meet and surpass sales goals while maintaining store appearance and

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• Team-player with passion for outstanding customer service.

Responsibilities

• Provide exceptional customer service and assist customers entering the store.
• Promote and sell services and merchandise offered by the store.
• Set and pursue sales goals; track and improve selling skills.
• Follow all company policies and procedures across manuals and memos.
• Assist in daily store operations including receiving shipments and maintenance.
• Present merchandise effectively to promote sales and promotions.
• Achieve and exceed sales targets and goals.
• Identify merchandise needs and communicate with store management.

Skills

Customer service experience

Interpersonal communication

Team player

Fast-paced environment

Job description

Job Details

Location: HB: 01449 Peoria, Illinois (Northwoods Mall)

Hourly: $16.50 - $16.50

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.