Sales Associate - Hard Rock Store

Seminole Hard Rock Hotel & Casino Tampa; Tampa (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

Seminole Hard Rock Hotel & Casino Tampa is seeking a Retail Clerk responsible for marketing Retail merchandise, stocking the area, and processing sales transactions. You will interact with Guests, maintain inventory, and handle cash/credit transactions while upholding company policies.

The role emphasizes exceptional guest service and accurate merchandise handling. The position requires the ability to work nights, weekends, and holidays, with a focus on accuracy, communication, and teamwork in a

Qualifications

• High School diploma, GED, or equivalent required.
• Cashiering/money handling experience in a fast-paced environment.
• Ability to maintain visual attention and concentration for significant periods.
• Must possess order-entry skills.
• Proficient with computer systems utilized and 10-key adding machines.
• Windows-based software proficiency preferred.
• Extensive cashiering experience preferred.
• Must have exceptional guest service skills.
• Must be detail oriented.
• Must possess basic math skills.
• Must communicate effectively with guests and team members.
• Must be able to work nights, weekends and holidays.

Responsibilities

• Markets Retail merchandise to Guests.
• Stock and re-stock the Retail area to ensure adequate inventory.
• Perform cash and/or credit transactions with Guests.
• Maintain knowledge of policies and cashiering procedures.
• Ensure Guest satisfaction with effective communication and information.

Skills

Cashiering

Customer Service

Basic Math

10-key

Windows Proficiency

Cash Handling

Attention to Detail

Communication

Education

High School Diploma or GED

Tools

POS System

10-key Adding Machine

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

The Retail Clerk is responsible for marketing Retail merchandise to Guests, stocking the Retail area, and performing sales transactions

Essential Duties Include, But Are Not Limited To

• Markets Retail merchandise to Guests
• Stock and re-stock the Retail area to ensure an adequate inventory of all goods
• Perform cash and/or credit transactions with Guests
• Maintains current knowledge of rules, regulations, policies, and procedures-including precheck and cashiering procedures
• Ensures Guest satisfaction with effective communication, customer assistance, direction, and information provided within company policies and guidelines
• Promotes positive public/employee relations at all times
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• Performs all other related and compatible duties as assigned

Qualifications

• High School diploma, GED, or equivalent required
• Cashiering/money handling experience in making accurate change in a fast-paced environment or an equivalent combination of education and/or experience
• Must possess ability to maintain visual attention and mental concentration for significant periods of time
• Must possess order-entry skills
• Must possess ability to become proficient to operate computer systems utilized and 10-key adding machines.
• Windows based software proficiency preferred
• Extensive cashiering experience preferred
• Must have exceptional guest service skills
• Must be detail oriented
• Must possess basic math skills
• Must be able to communicate effectively with guests and other team members
• Must be able to work nights, weekends, and holidays

Work Environment

• Duties and responsibilities are typically performed a store setting, which can be faced-paced. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 20 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• Must be able to work standing/walking for long periods of time

Native American Preference Policy

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.