BARISTA- COFFE BAR

Seminole Hard Rock Hotel & Casino Tampa; Tampa (FL); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Paid Time Off

Annual Bonus Opportunity

Job summary

Seminole Hard Rock Hotel & Casino Tampa is hiring a team member for a fast-paced restaurant environment on the casino floor, known for its rock star amenities and guest-focused culture.

The position pays $16/hour and requires a minimum six months of guest service experience, with shifts including nights, weekends, and holidays. Benefits include medical, dental, vision, life insurance, 401(k), and paid time off.

Qualifications

• Minimum six (6) months of guest service experience required.
• Ability to work nights, weekends, and holidays.
• Ability to read and understand Seminole Tribe policies and procedures.
• Ability to communicate effectively with guests in English.
• Be team-oriented and enjoy working with people.
• Ability to work at a fast pace and in stressful situations.

Responsibilities

• Promotes positive guest relations by answering questions, gathering food orders with accuracy, and creating genuine guest experiences.
• Directs guests to restrooms or other areas as needed.
• Prepare and serve menu items, including beverages, per established standards.
• Accurately handle cash and other payments using a POS system.
• Maintain cash drawer balances.
• Keep the work area clean and organized.
• Perform opening, closing and side duties.
• Assist and communicate with peers, leadership and support staff.
• Ensure storage and prep areas meet city/state health codes.
• Check IDs for responsible gaming and alcohol service.
• Demonstrate urgency in all tasks.

Skills

Guest service

English communication

Job description

Benefits

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits. We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more!

Job Description

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.

Compensation

The position pays $16/hour.

Essential Duties & Responsibilities

• Promotes positive guest/team member relations by answering questions, gathering food orders with accuracy, and creating genuine guest experiences.
• Satisfying any/all needs of the guests- including directing guests to restrooms or other areas.
• Prepare and serve menu items-including beverages- in accordance with the established standards set by restaurant management.
• Accurately handling cash & other forms of payment using a point-of-sale system.
• Maintaining proper cash drawer balances.
• Maintaining a clean and organized work area- including but not limited to cleaning tables, emptying trash cans, cleaning and sanitizing operating equipment and surfaces.
• Performing opening, closing & side duties – setting up/breaking down display cases, cleaning glass/countertops, packaging products, etc.
• Assisting and communicating with peers, leadership and support staff.
• Ensures that storage and prep areas are maintained in accordance with city and state health department codes.
• Properly checking I.D.s for responsible gaming and alcohol service.
• Having a sense of urgency.
• Minimum six (6) months of guest service experience required.
• Ability to work a varied work schedule to include nights, weekends, and holidays.
• Ability to read and understand all Seminole Tribe of Florida policies and procedures- including the ability to complete Seminole Tribe of Florida forms and reports.
• Ability to communicate effectively with guests in English specific to role responsibilities.
• Be team-oriented and enjoy working with people.
• Ability to exercise judgment on an independent basis.
• Must be able to work at a fast pace and in stressful situations.

Physical Requirements

• Ability to make repeating movements of the arms, hands, and wrists.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to regularly move objects (lift, push, pull, balance, carry) up to 25 pounds.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to stand for extended periods of time.
• Ability to performing duties which require bending & reaching.

Work Environment

Duties and responsibilities are typically performed in a restaurant in a fast-paced environment, with constant exposure to general public and excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.

Native American Preference Policy

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Equal Employment Opportunity Statement

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.