Sales Associate - Valley View Mall

The Children's Place; United States; On-site; USD 18,000 - 23,000; Part time

Job summary

The Children’s Place in Roanoke, Virginia is hiring a Sales Associate to support the Store Leadership Team and deliver excellent customer service. You’ll use product knowledge and selling techniques to meet company goals and keep the store clean and well presented.

You should have a high school diploma or equivalent, retail experience preferred, and be 18 or older. The role includes flexible scheduling, weekend/evening shifts, and lifting up to 50 lbs; compensation is hourly.

Qualifications

• High School diploma or equivalent.
• Previous retail experience preferred.
• Must be at least 18 years of age.

Responsibilities

• Greet and assist customers with attentive service.
• Communicate product benefits and current promotions.
• Address customer concerns with sound judgment.
• Support store goals and improve conversion.
• Operate cash wrap and explain The PLACE Card benefits.
• Maintain stock levels and ensure size/style representation.
• Keep merchandise presentation and signage up to standard.
• Maintain a clean stockroom and safe environment.
• Follow loss prevention procedures.
• Report maintenance needs to Store Leadership.

Skills

Customer engagement

Time management

Teamwork

Adaptability

Scheduling flexibility

Lifting 50 lbs

Education

High School diploma

Job description

Location

Roanoke, Virginia

Job Summary

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience

High School diploma or equivalent Previous retail experience preferred Must be at least 18 years of age

Skills and Behaviors

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Salary

Hourly/Salary $12.77 - $16.77 Per Hour

Equality Statement

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment. make our PLACE yours Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE. Follow us on: LinkedIn | Facebook | Instagram | Twitter | Pinterest