Sales Associate: Energetic, Customer‑Driven, Flexible Hours

Five Below; Montclair (CA); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Health coverage

Financial wellness

Personal wellness

Job summary

Five Below is seeking part-time Sales Associates in the United States. You’ll deliver outstanding customer service, keep merchandise well-stocked, and provide seamless checkout experiences at the register.

Responsibilities include greeting customers, understanding needs, promoting events, resolving concerns, and communicating restocking and feedback to management. The role supports a fast-paced, energetic store culture focusing on growth and teamwork.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as cash registers, handheld and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Sales skills

Communication

Tech-friendly

Job description

Five Below is seeking part-time Sales Associates in the United States. You’ll deliver outstanding customer service, keep merchandise well-stocked, and provide seamless checkout experiences at the register.

Responsibilities include greeting customers, understanding needs, promoting events, resolving concerns, and communicating restocking and feedback to management. The role supports a fast-paced, energetic store culture focusing on growth and teamwork.