Sales Associate - Fun, Fast-Paced, Flexible Hours

Five Below; Latrobe (Westmoreland County); On-site; USD 15,000 - 18,000; Part time

Job summary

Five Below is seeking part-time Sales Associates to deliver outstanding customer service and drive sales in a fast-paced, energetic store environment. You will greet customers, understand needs, promote events, and process transactions with accuracy while maintaining stock and store appearance.

Ideal candidates are at least 16 years old, adaptable to flexible hours, and capable of using cash registers and mobile devices.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Cash handling

Excellent communication

Technology readiness

Tools

Cash register

Job description

Five Below is seeking part-time Sales Associates to deliver outstanding customer service and drive sales in a fast-paced, energetic store environment. You will greet customers, understand needs, promote events, and process transactions with accuracy while maintaining stock and store appearance.

Ideal candidates are at least 16 years old, adaptable to flexible hours, and capable of using cash registers and mobile devices.