Sales Associate - Full Time

Goodwill Keystone; York (York County); On-site; USD 16,531 - 22,041; Full time

Job summary

Goodwill Keystone Area in York, PA is seeking a Sales Associate to provide excellent customer service and assist with daily store operations within the Donated Goods Retail department.

Responsibilities include greeting customers, processing transactions, merchandising, safety, and participating in programs and events. No formal education required; POS experience preferred; must be 18+; ability to work evenings and weekends.

Qualifications

• No formal education is required.
• POS experience is preferred.
• Must be 18 years or older.

Responsibilities

• Greet customers and answer calls politely.
• Operate cash register and process transactions accurately.
• Maintain attractive merchandise displays and store cleanliness.
• Promote Goodwill Keystone Area and its mission.
• Support programs and events as needed.
• Communicate progress and issues to the Customer Service Manager.

Skills

Reading & Writing

Hearing & Speaking

Math skills

Cash handling

English fluency

Appearance

Size/gender differences

Flexible schedule

Education

No formal education required

POS experience preferred

18+ age requirement

Tools

Cash register operation

Credit/debit machines

Job description

Position Details

• Position: Sales Associate
• Department: Donated Goods Retail
• Reports to: Customer Service Manager
• Status: Non-Exempt

Summary

Provide excellent customer service and perform necessary duties in the daily operations of a Goodwill Keystone Area retail store.

Duties and Responsibilities

• Greets, assists customers and answers telephone in a positive and professional manner.
• Operates cash register and credit/debit transactions with accuracy and in accordance with all Goodwill Keystone Area policies and procedures.
• Organizes, color coordinates and rotates merchandise on the sales floor, ensuring an attractive layout, visual merchandising, and store cleanliness.
• Promotes and represents Goodwill Keystone Area and its mission in a positive manner at all times.
• Actively participates in organizational programs and special events.
• Contributes to the organization by supporting additional tasks and projects as needed.
• Promotes an environment of workplace safety, ensuring duties are performed safely and safety requirements are adhered to.
• Communicates progress, problems, and concerns to the Customer Service Manager.

Qualifications

Education and Experience

• No formal education necessary.
• POS experience preferred.
• Must be 18 years of age or older to ensure full availability for all required work shifts, including flexible scheduling across all store operating hours, and to meet compliance requirements related to state and federal child labor laws.

Skills/Abilities/Qualifications

• Ability to read, write, hear, and speak.
• Ability to perform simple math.
• Ability to operate necessary equipment such as cash register and credit/debit machines.
• Ability to speak English to interact with donors and customers satisfactorily.
• Must present a neat and positive appearance.
• Must be able to identify clothing sizes and gender-specific differences.
• Must be able to work a flexible schedule, including evenings and weekends.

Physical Requirements

• Ability to stand continuously for more than 75% of the shift.
• Ability to push and pull racks requiring a force of up to 20 pounds for a distance up to 100 feet for 10% of the shift.
• Ability to perform repetitive hand and wrist motions associated with cash register use for more than 75% of the shift.
• Ability to repetitively lift textiles on hangers weighing up to 4 pounds at or above head level for 25% of the shift.

Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.

Goodwill Keystone Area is an Equal Opportunity Employer (EEO/Disabled/Veterans Employer)