Sales Associate - Full Time

Goodwill Keystone; Burnham (Mifflin County); On-site; USD 16,531 - 20,664; Part time

Job summary

Goodwill Keystone Area is hiring a Sales Associate for its Donated Goods Retail location. You will greet customers, operate the cash register, and assist with merchandising and store upkeep to ensure an inviting shopping environment.

The role emphasizes customer service, safety, and representing the mission of Goodwill Keystone Area while supporting store programs and events with a flexible schedule including evenings and weekends.

Qualifications

• No formal education is required for this role.
• POS experience is preferred to operate the POS system effectively.
• Must be 18 years or older to meet scheduling and state/federal requirements.

Responsibilities

• Greet, assist customers and answer telephone in a positive and professional manner.
• Operate cash register and process credit/debit transactions accurately.
• Organize, color-coordinate and rotate merchandise on the sales floor.
• Promote Goodwill Keystone Area and its mission at all times.
• Participate in organizational programs and special events.
• Support additional tasks and projects as needed.
• Maintain workplace safety and adhere to safety requirements.
• Communicate progress, problems and concerns to the Customer Service Manager.

Skills

Reading

Writing

Listening

Speaking

Math

Cash handling

English proficiency

Appearance

Flexible schedule

Education

No formal education necessary

Tools

POS system

Cash register

Job description

Description

• Position: Sales Associate
• Department: Donated Goods Retail
• Reports to: Customer Service Manager
• Status: Non-Exempt

Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.

Summary

To provide excellent customer service and perform necessary duties in the daily operations of a Goodwill Keystone Area retail store.

Duties and Responsibilities

• Greets, assists customers and answers telephone in a positive and professional manner.
• Operates cash register and credit/debit transactions with accuracy and according to all Goodwill Keystone Area policies and procedures.
• Organizes, color coordinates and rotates merchandise on the sales floor ensuring an attractive and convenient layout of sales floor along with visual merchandising and cleanliness of store.
• Promotes and represents Goodwill Keystone Area and its mission in a positive manner at all times.
• Actively participates in organizational programs and special events.
• Contributes to the organization by supporting additional tasks and projects as needed.
• Promotes an environment of workplace safety. Ensures that duties are performed in a safe manner and safety requirements are adhered to.
• Communicates progress, problems, and concerns to the Customer Service Manager.

Qualifications

Education and Experience

• No formal education necessary.
• POS experience preferred.
• Must be 18 years of age or older due to the demands of the position, to ensure full availability for all required work shifts including the need for flexible scheduling across all store operating hours, and to meet specific compliance requirements related to state and federal child labor laws.

Skills/Abilities/Qualifications

• Ability to read, write, hear, and speak.
• Ability to perform simple math.
• Ability to operate necessary equipment such as cash register and credit/debit machines.
• Ability to speak English in order to interact with donors and customers satisfactorily.
• Must present a neat and positive appearance.
• Must be able to identify clothing sizes and gender specific differences.
• Must be able to work a flexible schedule to include evenings and weekends.

Physical Requirements

• Ability to stand continuously for more than 75% of the shift.
• Ability to push and pull racks requiring a force of up to 20 pounds for a distance up to 100 feet for 10% of the shift.
• Ability to perform repetitive hand and wrist motions every few seconds associated with cash register use for more than 75% of the shift.
• Ability to repetitively lift textiles on hangers weighing up to 4 pounds at or above head level for 25% of the shift.

Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.