Sales Associate - Full Time

H&M; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

H&M is seeking a Sales Associate for its COS brand in New York. The successful candidate will enhance customer experiences through excellent service and support, while also managing stock and displays. Join a team that values inclusion and offers extensive benefits, including a generous staff discount.

Benefits

25% Staff Discount

Clothing Allowance

Medical, Vision, and Dental Coverage

Employee Assistance Program

Vacation and Wellness Pay

Health and Dependent Care FSA

Voluntary Benefits

Qualifications

• Prior experience in customer service is a plus but not mandatory.
• Interest in trends and fashion is desirable.

Responsibilities

• Greet customers and assist them on the shop floor.
• Process deliveries and replenish stock.
• Maintain visual merchandising standards.

Skills

Customer-focused

Positive

Adaptable

Collaborative

Self-motivated

Resilient

Job description

Job Description

As a Sales Associate at COS, you are the friendly face that greets our customers and embodies the heart of our brand. Your role is essential in creating welcoming experiences that showcase the best of COS. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, we’ll create moments that make shopping at COS an absolute delight.

Qualifications

As a Sales Associate, you'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.

While previous experience in customer service and familiarity with textile materials are nice to have, they're not mandatory.

What you need to Succeed:

• Customer-focused and thinking in a commercial way.
• Interested in trends and fashion.
• Receiving and processing deliveries.
• Replenishment.
• Communicative, positive, and open-minded.
• Willing to learn, adaptable, and action-oriented.
• Collaborative, inclusive, and supportive.
• Self-motivated, confident, and resilient.

Compensation: $17.00

Additional Information

This is a full-time position offering 32-40 hours a week.
Apply by sending in your CV as soon as possible. Due to data policies, we only accept applications through our career page.

Benefits:

We offer our employees attractive benefits with extensive development opportunities around the globe. All employees receive a 25% staff discount usable on all H&M Group brands in stores and online. Additionally, employees are included in our H&M Incentive Program – HIP. More about the program here.

US-based colleagues also receive:

• 25% Staff Discount
• Clothing Allowance
• Medical, Vision, and Dental Coverage
• Employee Assistance Program
• Vacation, Wellness, Holiday, and Parental Pay
• Health and Dependent Care FSA
• Plus, additional Voluntary Benefits.

Inclusion & Diversity

COS is part of H&M Group, committed to creating inclusive, diverse, and equitable workplaces. Our teams should reflect a variety of backgrounds and experiences, which enriches our ability to innovate and serve our customers. We consider all diversity dimensions in our recruitment process and aim for a fair, unbiased process. Please do not attach a cover letter to your application, as they may contain information that could trigger unintentional biases.

Company Description

COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection emphasizes sustainable craftsmanship, quality, and a timeless color palette. The brand's creative spirit is expressed through storytelling, runway shows, and contemporary culture, creating an experience beyond the expected. Learn more about COS here.

All your information will be kept confidential according to EEO guidelines.