Sales Associate – Full-Time

ThriftSmart; Nashville (TN); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Employee Discount

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

ThriftSmart in Nashville is seeking a Full-Time Sales Associate to deliver excellent customer service and maintain an organized sales floor. Responsibilities include processing transactions, providing information about products, and assisting in merchandising.

The ideal candidate should have a High School diploma and 1-3 years of experience in retail or customer service. This role values attention to detail and a commitment to enhancing the shopping experience for all customers.

Qualifications

• 1-3 years of retail/customer service experience preferred.
• Ability to work, stand, and walk for 2 hours at a time.
• Occasionally required to lift light up to 25 pounds.

Responsibilities

• Provide customers with information regarding merchandise.
• Accurately process transactions at the register.
• Coordinate dressing room activities to prevent theft.

Skills

Problem Solving

Customer Service

Attention to Detail

Education

High School diploma/GED preferred

Tools

Point of Sale Technology

Job description

Benefits:

• Employee Discount
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Job Title: Sales Associate – Full‑Time
Department: Sales
Reports To: Sales Supervisor
Revision Date: November 13, 2024
FLSA Status: Non‑Exempt

ThriftSmart requires its employees to pass a drug test and go through the e‑verification process.

Job Summary

The Sales Associate provides excellent customer service, maintains an organized and attractive sales floor, and ethically processes transactions at the cash register. The Sales Team is primarily responsible for delivering the most enjoyable thrift shopping experience in Nashville, with 100% of the proceeds benefiting local organizations.

Essential Duties and Responsibilities

• Become knowledgeable in the merchandise selection and frequently asked questions regarding product selection.
• Provide customers with information related to merchandise, promotions, policies, and donations.
• Assist in arranging and stocking the floor, merchandising, and housekeeping.
• Accurately and efficiently process transactions at the register and adhere to standard cash handling procedures.
• Elevate customer requests to store management.
• Coordinate dressing room activities, delivering excellent customer service and preventing theft.
• Proactively identify risks and threats to safety and security.
• Perform other related duties as assigned or requested.

Competencies

• Problem Solving
• Customer Service and Interpersonal Skills
• Professionalism
• Attention to Detail
• Point of Sale Technology – Computer Tablet and Cash Drawer

Education and Experience

• Education: High School diploma/GED preferred
• Experience: 1-3 years of retail/customer service preferred

Physical Demands

• Ability to work, stand and walk for 2 hours at a time.
• Occasionally required to reach with hands and arms.
• Occasionally required to bend, lift or climb.
• Occasionally required to lift light up to 25 pounds.
• Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus.

EEO

ThriftSmart values a diverse and inclusive workplace, and we encourage qualified candidates from all backgrounds to apply. ThriftSmart considers applicants for all positions without regard to race, color, creed, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit‑based factors, or any other legally protected status under local, state, or federal law.

NOTE: This job description is not intended to be all‑inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.