Sales Associate – Full Time

Trek Bicycle Corp (Australia); Macomb Township (MI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Flexible and fun culture

Health care options

Dental & Vision insurance

Flexible Spending Accounts

Life insurance

Paid holidays

Tuition reimbursement

Employee discounts

401(k) with match

ESOP

Maternity leave 12 weeks

Tuition reimbursement

Advantage: ESOP

Job summary

Trek Store Macomb Township is seeking a friendly Sales Associate to greet customers, guide bike purchases, and help riders achieve their cycling goals. You will learn Trek products, participate in daily huddles, and contribute to friendly service while meeting sales targets and maintaining in-store merchandising.

Join a fast-paced team that values hospitality, teamwork, and customer satisfaction, with training and growth opportunities across Trek's retail network.

Qualifications

• Customer service experience preferred.
• Ability to meet monthly sales targets.
• Willingness to learn about bikes and components.

Responsibilities

• Develop sales and hospitality skills through training, role-playing and on-the-job experience.
• Achieve individual monthly and annual sales targets for full-time Sales Associates.
• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Maintain store merchandising according to visuals and restock as needed.
• Prepare customer bikes for service with technicians.

Skills

Customer service

Hospitality

Sales

Teamwork

Job description

Job Location

Trek Store Macomb Township

Summary

Our DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides.

Job Description

Performance expectations: Develop your sales and hospitality skills through training, role-playing and on-the-job experience. Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates. Learn about bikes, components, apparel, and technology. Participate in daily huddles and debriefs. Use our Guide Sales Process to provide our customers with incredible hospitality. Follow through on Quotes and Lead List communications. Make decisions regarding the care of—and doing the right thing for—our customers. Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures. When not actively taking care of customers, you will be helping to: Complete Daily Task List assignments. Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking. Complete weekly Cycle Counts. Assemble, or pre-assemble, new bicycles. Prep customer bikes for service by our Service or Production Technicians

Performance expectations

• Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
• Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates.
• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Use our Guide Sales Process to provide our customers with incredible hospitality.
• Follow through on Quotes and Lead List communications.
• Make decisions regarding the care of—and doing the right thing for—our customers.
• Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
• When not actively taking care of customers, you will be helping to: Complete Daily Task List assignments.
• Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.
• Complete weekly Cycle Counts.
• Assemble, or pre-assemble, new bicycles.
• Prep customer bikes for service by our Service or Production Technicians.

What you will bring to the job:

A positive, “get stuff done”, attitude.

A desire to change the world through bikes and work with like-minded teammates.

A desire to learn.

Compensation Range Hourly Rate $20.00 - $0.00

Trek Benefits

• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

Trek was named to Fortune Magazine's list of Top 100 Best Companies to Work For.

Learn more of why Trek is one of the top 100 Greatest Place to Work.