Sales Associate- Part Time

Trek Bikes; San Francisco, Northern (CA, KY); Hybrid; USD 56,275,000 - 61,606,000; Full time

Benefits offered by this job

Flexible culture

Health plans (PPO/HDHP)

FSA

401(k) with match

Tuition reimbursement

Employee discounts

Partner discounts

Job summary

Trek Bikes at Trek Store Cow Hollow seeks a Sales Associate to deliver exceptional hospitality to customers and guide them toward achieving their cycling goals. You will help customers in the store and ensure bikes and gear meet their needs.

You will learn Trek products and participate in daily huddles, while contributing to merchandising and stock responsibilities in a fast-paced retail setting.

Qualifications

• Experience in retail sales or hospitality environments.
• Ability to learn products, components, apparel, and tech.
• Desire to learn and grow with the Trek brand.

Responsibilities

• Achieve monthly/annual sales targets while delivering exceptional hospitality to customers.
• Learn about bikes, components, apparel, and technology.
• Assist with daily store tasks, merchandising, and bike assembly/prep.

Skills

Sales experience

Customer service

Bike knowledge

Job description

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Cow Hollow

Summary

Job Description Our DOTS Sales Associates help to achieve Trek's Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides.

Performance Expectations

• Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
• Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates.
• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Use our Guide Sales Process to provide our customers with incredible hospitality.
• Follow through on Quotes and Lead List communications.
• Make decisions regarding the care of- and doing the right thing for-our customers.
• Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.

When not actively taking care of customers, you will be helping to

• Complete Daily Task List assignments.
• Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.
• Complete weekly Cycle Counts.
• Assemble, or pre-assemble, new bicycles.
• Prep customer bikes for service by our Service or Production Technicians.

What you will bring to the job

• A positive, "get stuff done", attitude.
• A desire to change the world through bikes and work with like-minded teammates.
• A desire to learn.

Compensation Range

Hourly Rate $19.61 - $21.50

Trek Benefits

• Flexible and fun company culture
• Competitive health care -- PPO & HDHP medical plan options
• Flexible Spending Accounts (FSA)
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discount

We are an Equal Employment Opportunity (EEO) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

Trek was named to Fortune Magazine's list of Top 100 Best Companies to Work For. Learn more of why Trek is one of the top 100 Greatest Place to Work.