Sales Associate

Trek Retail Corporation; Salt Lake City (UT); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Flexible and fun company culture

401(k) with match and Employee Stock

Employee discounts on all product

Deep partner retail discounts

Job summary

Trek Retail Corporation in Salt Lake City is seeking DOTS Sales Associates to deliver outstanding hospitality while helping customers achieve their cycling goals. You will guide shoppers from arrival in the parking lot to selecting bikes, accessories, and service options, ensuring a memorable experience.

You will develop sales and product knowledge through training, participate in daily huddles, and work toward monthly and annual targets.

Qualifications

• Experience in sales and customer service preferred.
• Ability to work weekends.
• Willing to learn Trek products and guidelines.

Responsibilities

• Assist customers with cycling needs and product recommendations.
• Maintain store merchandising and complete daily tasks.
• Assemble or pre-assemble bicycles and prep them for service.
• Participate in daily huddles and team briefings.

Skills

Sales

Hospitality

Customer Service

Teamwork

Job description

Job Description

Our DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides.

Performance expectations

Develop your sales and hospitality skills through training, role‑playing and on‑the‑job experience. Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full‑time Sales Associates. Learn about bikes, components, apparel, and technology. Participate in daily huddles and debriefs. Use our Guide Sales Process to provide our customers with incredible hospitality. Follow through on Quotes and Lead List communications. Make decisions regarding the care of—and doing the right thing for—our customers. Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.

When not actively taking care of customers, you will be helping to:

• Complete Daily Task List assignments.


• Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re‑restocking.


• Complete weekly Cycle Counts.


• Assemble, or pre‑assemble, new bicycles.


• Prep customer bikes for service by our Service or Production Technicians.


• Be able to work weekends.

What you will bring to the job:

A positive, “get stuff done”, attitude. A desire to change the world through bikes and work with like‑minded teammates. A desire to learn.

Trek Benefits:

• Flexible and fun company culture


• 401(k) with match and Employee Stock Ownership Plans (ESOP)


• Employee discounts on all product


• Deep partner retail discounts

Trek is an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E‑Verify employer.

For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are. Trek was named to Fortune Magazine’s list of Top 100 Best Companies to Work For. Learn more of why Trek is one of the top 100 Greatest Place to Work.