SALES ASSOCIATE - FRONTEND (PART-TIME)

Navy Exchange Service Command; Memphis (TN); On-site; USD 17,000 - 24,000; Part time

Job summary

Navy Exchange Service Command in Memphis is seeking a part-time Sales Associate - Frontend to greet customers, highlight the brand, and provide helpful, educational product insights while delivering outstanding service.

You will handle POS transactions, assist with promotions and events, maintain store appearance, stock merchandize, and work with teammates to meet daily goals in a fast-paced retail environment. High school diploma preferred; retail experience is a plus but not required.

Qualifications

• Strong interpersonal and communication skills.
• Retail experience preferred but not required.
• High school diploma or equivalent preferred.

Responsibilities

• Proactively engage and connect with customers.
• Direct customers to merchandise and inform them about events and promotions.
• Process POS transactions and handle cash, gift cards, and payments.
• Maintain store appearance and inventory accuracy.
• Cross-sell products and stay up-to-date with trends and promotions.

Skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Job Description

SALES ASSOCIATE - FRONTEND (PART-TIME) (260003NW)

Memphis Pay Range : starting at $15.00

Job Summary

As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer's needs.
• Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card
• Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes.
• Maintaining store appearance.
• Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer's individual needs.
• Upselling products.
• Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs.
• Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork, reports, and reconciliation
• Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories)
• Adherence to assigned work schedule. Accurate and complete follow through on work assignments
• Other Duties as assigned
• Basic knowledge of products/merchandise
• Retail experience, preferred but not required
• Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.
• Basic math functions such as addition, subtraction, multiplication, and division.
• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.
• Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
• Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays
• No experience required. High school graduate or equivalent preferred.

PHYSICAL DEMANDS / WORK ENVIRONMENT

This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.