Sales Associate/Front Desk (Full Time)

Rumble Boxing Montvale; Montvale (NJ); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading fitness studio is seeking a passionate customer service representative with excellent sales skills to enhance member experience and achieve sales goals. The role includes checking in clients, maintaining service excellence, and collaborating with management to drive membership growth. Flexibility for varied hours, including holidays and weekends, is required.

Qualifications

• Fluent in English with excellent communication skills.
• Proficient computer skills and flexibility for non-traditional schedules.

Responsibilities

• Check in clients for sessions and provide service to all members.
• Execute sales process for new member experience.
• Participate in promotional events to promote the club.

Skills

Sales

Communication

Customer Service

Flexibility

Tools

Club Ready software

Job description

• Excellent sales, communication, and customer service skills required
• Must have genuine hospitality and passion for people
• Goal-oriented with an ability to achieve sales in memberships and retail
• Ability to learn and use the Club Ready software system
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability

PHYSICAL REQUIREMENTS:

• Must be able and willing to move bags, and perform minor maintenance
• Must be willing to clean Rumble, Bathrooms, Lobby, etc.
• Must be able to lift up to 30lbs

RESPONSIBILITIES:

• Check in clients for sessions
• Provide top of the line service to all new and existing members
• Execute sales and hospitality process of first time member experience, follow up, and close
• Maintain acceptable level of personal sales production
• Work collaboratively with studio management and franchise owner(s)
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Assumes responsibility for developing selling skills
• Maintain brand standards and initiatives