Sales Associate/Front Desk

Massage Envy; Downtown Brea (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay + commissions

Flexible schedule

Training & development

Job summary

Massage Envy is hiring Sales Team Members to help clients understand the benefits of regular massages, skin care, and stretch. You will establish relationships with guests, promote services and the Wellness Program, and assist with scheduling and retail recommendations.

A base pay with commissions is offered, along with training and growth opportunities in a dynamic team environment. The role emphasizes customer service, product knowledge, and teamwork to support a growing wellness community and

Qualifications

• > Have a high school diploma (or equivalent).
• > Prior retail or sales experience preferred.
• > Strong math and computer skills.
• > Excellent people skills and ability to multitask.
• > General knowledge of massage and skin care services.

Responsibilities

• > Provide outstanding customer service and make every guest feel valued.
• > Educate clients on services and promote wellness programs and retail purchases.
• > Book appointments and handle scheduling and inquiries.
• > Help grow and retain a client base through in-person and phone/email outreach.

Skills

Sales experience

Customer service

People skills

Multitasking

Math skills

Computer skills

Education

High school diploma or equivalent

Tools

POS system

Retail software

Job description

Where Better Careers Begin!
Massage Envy Now Hiring Sales Team Members!

Do you have a passion for helping others?At one of the Massage Envy franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. locations

SalesMassageEnvyJobDescription:

The role of a Sales & Customer s associate at Massage Envy involves a variety of responsibilities aimed at helping clients understand the benefits of regular massages, skin care and stretch, Key Responsibilities include establishing relationships with members and guest, connecting clients with relationships-built, scripts and customer service. The position also offers a competitive compensation plan, including commission and incentive plans on membership and retail sales, as well as a dynamic environment for growth and refinement of sales and customer service skills.

Perks & Pay:

• Competitive base pay, plus bonuses and commissions
• A flexible schedule for a better work/life balance
• In-depth product and service training

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!