Sales Associate / Front Desk

Elements Massage; Concord (AL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Retail Sales Associate who can make a positive impact on clients' lives. In this dynamic role, you will follow a proven sales process to promote the Elements Wellness Program while fostering customer loyalty. Your ability to listen and engage with clients will be crucial in transforming their experiences into stories of exceptional service. This position offers competitive pay, bonuses, and a range of benefits, including medical insurance and complimentary massages. If you're passionate about customer service and thrive in a supportive environment, this opportunity is perfect for you.

Benefits

Medical Insurance

Complimentary Monthly Massage

Commission for Wellness Membership Sales

50% Employer Health Insurance Contribution

Discounted Massages for Friends and Family

Paid Time Off

Holiday Pay

Qualifications

• Prior retail sales experience preferred, especially in service memberships.
• Must excel in customer service and client interaction.

Responsibilities

• Follow a proven sales process to sell the Elements Wellness Program.
• Transform client criticism into opportunities for exceptional service.

Skills

Sales Process

Customer Service

Listening Skills

Communication Skills

Retail Sales Experience

Tools

Computer Programs

Job description

Overview

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks:

• Pay $16 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage at the studio
• Our team members will earn commission for Wellness Membership sales. The opportunities for commission growth is all dependent on you! This can translate to an increase to $17-$18 an hour.

Benefits:

• 50% Employer Health Insurance Contribution
• Earned Free Monthly Massage
• Discounted massages for friends and family
• Discounts on upgraded services including Gift Cards
• Commissions and Bonuses
• Paid time off
• Holiday Pay

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more importantly, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism into a story of great customer service.
• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
• Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.
• Night and Weekend shift availability is required.