Sales Associate / Front Desk

Elements Massage; Belmont (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking enthusiastic Retail Sales Associates to join their team. In this role, you will have the opportunity to make a positive impact on clients' lives while working in a supportive environment. Your responsibilities will include following a proven sales process, selling wellness programs, and providing exceptional customer service. The ideal candidate will possess strong communication and listening skills, as well as a passion for creating memorable experiences for clients. If you thrive in a dynamic retail environment and are eager to contribute to a positive team culture, this position is perfect for you.

Benefits

Pay $16+ per hour

Bonuses based on monthly conversion numbers

Medical insurance

Complimentary monthly massage or skincare service

Commission for wellness plan sales

Opportunities for additional bonuses

Qualifications

• Prior retail sales experience preferred, especially in memberships or services.
• Ability to follow a sales process and build customer loyalty.

Responsibilities

• Sell the Elements Wellness Program and enhance customer loyalty.
• Transform client criticism into opportunities for great service.

Skills

Customer Service

Retail Sales

Communication Skills

Listening Skills

Flexibility

Tools

Computer Programs

Job description

Overview

If you’re looking for a retail sales / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks:

• Pay $16+ per hour depending on experience
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage or skincare service at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn additional bonuses.

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.
• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
• Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.
• Flexible Availability

Legal Disclaimer: 2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage + design are registered trademarks owned by ETM.