Sales Associate: Fashion & Customer Experience Pro

J.Crew Factory; Village Square (IL); On-site; USD 44,127,000 - 48,998,000; Full time

Benefits offered by this job

60% discount on branded product

401(k) plan with company matching

Discounts on entertainment, travel, &

Job summary

J.Crew Factory is seeking a Sales Associate who brings personal style and warmth to the sales floor. You’ll help customers discover their look, collaborate with teammates and managers, and deliver a seamless, brand-aligned shopping experience.

You’ll stay current with fashion trends, work flexible shifts including nights and weekends, and enjoy benefits such as up to 60% discount on branded products, a 401(k) plan with company matching, and a competitive hourly wage.

Qualifications

• Must be at least 18 years old.
• Excellent customer service and communication skills.
• Ability to work flexible hours including nights, weekends and holidays.
• Ability to lift and move up to 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience that reflects the brand.
• Drive sales and meet service expectations for customers.
• Assist in in-store tasks and share customer feedback with management.

Skills

Customer service

Sales

Teamwork

Flexibility

Problem solving

Job description

J.Crew Factory is seeking a Sales Associate who brings personal style and warmth to the sales floor. You’ll help customers discover their look, collaborate with teammates and managers, and deliver a seamless, brand-aligned shopping experience.

You’ll stay current with fashion trends, work flexible shifts including nights and weekends, and enjoy benefits such as up to 60% discount on branded products, a 401(k) plan with company matching, and a competitive hourly wage.