Sales Associate - Fashion & Customer Experience

Soma; Chicago (IL); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Job summary

Soma is seeking a Sales Associate for the Chicago, IL store to welcome customers and deliver personalized service. You will share product knowledge, create a seamless omnichannel experience, and educate shoppers about Soma’s loyalty programs.

You will also assist with merchandising, replenishment and maintaining an inviting store ambiance. The role emphasizes teamwork, flexibility (nights/weekends/holidays), and the ability to learn new processes quickly while helping customers feel confident

Qualifications

• Customer-facing role experience preferred.
• Strong interpersonal communications required.
• Retail experience helpful but not required.

Responsibilities

• Deliver a customer-centered experience reflecting Soma's hospitality culture.
• Initiate authentic conversations to understand customer needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs.
• Assist with merchandising, inventory replenishment and store organization.
• Maintain a visually inspiring store environment and support teamwork.

Skills

Customer service

Communication

Teamwork

Upselling

Tools

POS system

Job description

Soma is seeking a Sales Associate for the Chicago, IL store to welcome customers and deliver personalized service. You will share product knowledge, create a seamless omnichannel experience, and educate shoppers about Soma’s loyalty programs.

You will also assist with merchandising, replenishment and maintaining an inviting store ambiance. The role emphasizes teamwork, flexibility (nights/weekends/holidays), and the ability to learn new processes quickly while helping customers feel confident