Sales Associate — Empowering Style, Customer-Centric Service

Soma; Normal (IL); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Merchandise discounts

Professional development

Community partnerships

Job summary

Soma is seeking a Sales Associate to be the welcoming face of a customer-centered environment in our Normal, IL store. You will build genuine connections, share product knowledge, and deliver personalized service to every guest.

As part of a team, you will support merchandising, inventory replenishment, and store organization while upholding brand standards and a collaborative, positive work culture.

Qualifications

• Passion for our brand, fashion, and empowering confidence.
• Flexible availability — including nights, weekends, and holidays.
• Team player mindset with a high level of ownership and initiative.
• Ability to quickly learn new processes and tools.
• Strong interpersonal and communications skills.

Responsibilities

• Deliver a customer-centered experience that reflects our culture of hospitality.
• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Create a seamless omnichannel experience by utilizing available tools.
• Educate customers about the benefits of brand loyalty programs.
• Contribute to overall store performance by staying accountable to personal goals.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment that reflects brand standards.
• Contribute to a positive work environment by embracing teamwork and collaboration.

Skills

Customer service

Flexibility

Team player

Learning agility

Interpersonal skills

Communication

Job description

Soma is seeking a Sales Associate to be the welcoming face of a customer-centered environment in our Normal, IL store. You will build genuine connections, share product knowledge, and deliver personalized service to every guest.

As part of a team, you will support merchandising, inventory replenishment, and store organization while upholding brand standards and a collaborative, positive work culture.