Sales Associate: Elevate Style & Customer Experience

Madewell; Los Angeles (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded products

Entertainment, travel, fitness, and IT

401(k) plan with company matching

Job summary

J.Crew Group (JCG) is seeking a Sales Associate for its Madewell stores in Los Angeles. You will embody the brand with personal style and welcoming energy on the sales floor, helping customers discover their look and collaborating with teammates to drive business success.

The role emphasizes creating a seamless customer experience, teamwork, and flexibility, with focus on inclusivity and brand values. Availability includes nights, weekends, and holidays.

Qualifications

• 18 years or older and able to meet physical requirements.
• Maintain brand-aligned customer engagement and service.
• Stay current with fashion trends and industry developments.

Responsibilities

• Provide a seamless, authentic customer experience aligned with the brand.
• Drive sales while meeting or exceeding service expectations.
• Assist with store tasks and product-focused activities per management direction.
• Share customer feedback with the management team.

Skills

Customer service

Teamwork

Flexibility

Problem solving

Fashion trend awareness

Communication

Job description

J.Crew Group (JCG) is seeking a Sales Associate for its Madewell stores in Los Angeles. You will embody the brand with personal style and welcoming energy on the sales floor, helping customers discover their look and collaborating with teammates to drive business success.

The role emphasizes creating a seamless customer experience, teamwork, and flexibility, with focus on inclusivity and brand values. Availability includes nights, weekends, and holidays.