Sales Associate - Elevate Customer Style & Experience

J.Crew; Mission Viejo (CA); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded product

Discounts on entertainment, travel, &

401(k) plan with company match

Job summary

J.Crew is seeking a Sales Associate to embody our brand with personal style and passion on the sales floor. You will help customers discover their look and collaborate with team members to drive business success, delivering a seamless, brand-aligned experience daily.

In this role you will assist with store tasks, maintain an energetic, inclusive environment, and stay connected with fashion trends. Flexibility for nights, weekends, and holidays is expected.

Qualifications

• Minimum age of 18.
• Passionately support our brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty with strong problem-solving skills.
• Scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift/move at least 40 pounds (18 kg).

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by management while aligning with brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Sales

Team collaboration

Communication

Tools

POS system

Job description

J.Crew is seeking a Sales Associate to embody our brand with personal style and passion on the sales floor. You will help customers discover their look and collaborate with team members to drive business success, delivering a seamless, brand-aligned experience daily.

In this role you will assist with store tasks, maintain an energetic, inclusive environment, and stay connected with fashion trends. Flexibility for nights, weekends, and holidays is expected.