Sales Associate: Elevate Customer Experience & Styling

Lands' End, Inc.; Town of Brookfield (WI); On-site; USD 24,000 - 30,000; Full time

Job summary

Lands' End Store in Brookfield, WI is seeking a Sales Associate to deliver exceptional service and expert product guidance. You will drive sales, assist customers with outfitting options, and maintain store standards.

Responsibilities include processing transactions, staying updated on fashion trends, and supporting stock replenishment while maintaining strong communication with the team.

Qualifications

• Previous experience in retail strongly preferred.
• High school diploma or equivalent preferred but not required.
• Demonstrates consistent performance and growing expertise in specialized tasks.

Responsibilities

• Drives sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions; this can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activities
• Provides highest degree of customer service; including courteously, conversationally greeting customers, adjusting individual customer attention based on store traffic, suggesting solutions based on customer interests and needs
• Maintains knowledge of Lands’ End website navigation and leverages this option for customer solutions when the product is not available in the store
• Processes customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc. in accordance to authorized procedures
• Maintains knowledge of Lands’ End products and services, along with current fashion trends to enhance level of customer service and generate sales
• Performs markdown and other promotional activities as needed
• Responsible for stock replenishment and adhering to visual brand standards.

Skills

Selling skills

Communication

Leadership

Time management

Decision making

Organizational skills

Team collaboration

Education

High school diploma or equivalent

Tools

POS system

Job description

Lands' End Store in Brookfield, WI is seeking a Sales Associate to deliver exceptional service and expert product guidance. You will drive sales, assist customers with outfitting options, and maintain store standards.

Responsibilities include processing transactions, staying updated on fashion trends, and supporting stock replenishment while maintaining strong communication with the team.