Sales Associate: Drive Sales & Stellar Customer Service

JD Sports NA; Peachtree City (GA); On-site; USD 12,000 - 16,000; Part time

Job summary

JD Sports NA in Peachtree City, GA is seeking a Sales Associate in Operations to deliver quality customer service and drive product sales. The Sales Associate is knowledgeable in each product area or department in our store and promotes promotions to create a unique customer experience.

The role emphasizes assisting customers, promoting merchandise, and meeting or exceeding sales goals while upholding company policies and procedures in a fast-paced retail environment.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on tasks.
• Strong attention to detail and ability to multitask.
• Team player with a passion for outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication

Self-starter

Attention to detail

Team player

Job description

JD Sports NA in Peachtree City, GA is seeking a Sales Associate in Operations to deliver quality customer service and drive product sales. The Sales Associate is knowledgeable in each product area or department in our store and promotes promotions to create a unique customer experience.

The role emphasizes assisting customers, promoting merchandise, and meeting or exceeding sales goals while upholding company policies and procedures in a fast-paced retail environment.