Sales Associate, Diamonds Direct

Signet Jewelers; Milwaukee (WI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Unlimited earning potential

Career development

Freedom from pressure

Job summary

Diamonds Direct in Milwaukee, WI is seeking a Jewelry Sales Associate who delivers luxury service, creativity, and a memorable shopping experience. You’ll showcase a vast inventory and top designer pieces to help clients find perfect jewelry.

Role emphasizes relationship-building, product knowledge, and guiding customers through the sales process with professionalism. Saturday availability is required; a background in luxury or diamonds is preferred and a GIA certification is a plus.

Qualifications

• Experience in luxury sales or diamonds preferred.
• GIA certification is a plus.
• Strong customer service and relationship-building abilities.

Responsibilities

• Customer Service Excellence: Provide top-notch service by always prioritizing the customer’s needs and ensuring a memorable shopping experience.
• Relationship Building: Cultivate lasting relationships with customers, becoming Diamonds Direct’s go-to destination for luxury jewelry.
• Product Knowledge: Utilize inventory and designer collections to guide customers in informed, personalized choices.
• Sales Process: Manage the sales process with a customer-first approach and thorough post-sale follow-up.
• Organizational Skills: Maintain a well-organized work environment with attention to detail throughout the sales process.
• Professionalism: Uphold a professional demeanor and appearance reflecting Diamonds Direct’s high standards.

Skills

Customer service

Relationship-building

Product knowledge

Sales process

Organizational skills

Professionalism

Job description

Do YOU have what it takes to be a Diamonds Direct RHINO??

As a Jewelry Sales Associate with Diamonds Direct, you will step into a role that offers a unique blend of luxury, creativity, and customer-focused service. You will have access to a vast inventory and top designers in the industry, enabling you to offer unparalleled choices to your customers. Join us in a fast-paced, family-oriented environment where your passion for luxury jewelry and commitment to exceptional customer service will shine.

Key Responsibilities

• Customer Service Excellence: Provide top-notch service by always prioritizing the customer’s needs. Ensure a memorable shopping experience from the initial greeting to post-sale follow-up.

• Relationship Building: Cultivate lasting relationships with customers, positioning Diamonds Direct as their go-to destination for luxury jewelry.

• Product Knowledge: Utilize extensive knowledge of our inventory and designer collections to guide customers in making informed and personalized choices.

• Sales Process: Manage the sales process with a focus on what’s best for the customer, including detailed follow-through after the sale.

• Organizational Skills: Maintain a well-organized work environment, paying close attention to detail in all aspects of the sales process.

• Professionalism: Uphold a professional demeanor and appearance that reflects the high standards of Diamonds Direct.

What’s in it for You?

• Unlimited Earning Potential: Enjoy a rewarding compensation structure with no quotas or team goals.

• Career Development: Benefit from our investment in your career growth and development within the luxury jewelry industry.

• Freedom from Pressure: No push to sell warranties, credit applications, or additional products.

Requirements

• Experience: Previous experience in luxury sales and/or diamonds sales preferred. GIA certification is a plus.

• Availability: Must be able to work Saturdays, as it is a peak day for sales.

• Skills: Strong focus on customer service and relationship-building. Well-organized with a keen eye for detail. Professional demeanor and appearance.