Sales Associate

Diamonds Direct; Schaumburg (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Unlimited earnings

Career development

Freedom from pressure

Job summary

Diamonds Direct in Schaumburg, IL is seeking a Jewelry Sales Associate to deliver luxury customer service and expert product guidance across an expansive inventory. You will engage clients from first greeting through post-sale follow-up, ensuring a memorable experience that reflects our brand.

The role emphasizes relationship-building, deep knowledge of diamonds and designer collections, and a seamless, customer-first sales process.

Qualifications

• Previous experience in luxury sales or diamonds preferred.
• GIA certification is a plus.
• Must be available Saturdays.

Responsibilities

• Provide top-notch customer service and ensure a memorable shopping experience from greeting to post-sale follow-up.
• Cultivate lasting relationships, positioning Diamonds Direct as the go-to luxury jewelry destination.
• Use inventory and designer knowledge to guide customers toward informed, personalized choices.
• Guide the sales process with a customer-first approach and thorough post-sale follow-through.
• Maintain a well-organized work environment with attention to detail in all sales steps.
• Uphold a professional demeanor and appearance reflecting Diamonds Direct standards.

Skills

Customer service

Luxury sales

Diamond knowledge

Relationship-building

Education

GIA certification (preferred)

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

As a Jewelry Sales Associate with Diamonds Direct, you will step into a role that offers a unique blend of luxury, creativity, and customer-focused service. You will have access to a vast inventory and top designers in the industry, enabling you to offer unparalleled choices to your customers. Join us in a fast-paced, family-oriented environment where your passion for luxury jewelry and commitment to exceptional customer service will shine.

Key Responsibilities:

• Customer Service Excellence: Provide top-notch service by always prioritizing the customer's needs. Ensure a memorable shopping experience from the initial greeting to post-sale follow-up.
• Relationship Building: Cultivate lasting relationships with customers, positioning Diamonds Direct as their go-to destination for luxury jewelry.
• Product Knowledge: Utilize extensive knowledge of our inventory and designer collections to guide customers in making informed and personalized choices.
• Sales Process: Manage the sales process with a focus on what's best for the customer, including detailed follow-through after the sale.
• Organizational Skills: Maintain a well-organized work environment, paying close attention to detail in all aspects of the sales process.
• Professionalism: Uphold a professional demeanor and appearance that reflects the high standards of Diamonds Direct.

What's in it for You?

• Unlimited Earning Potential: Enjoy a rewarding compensation structure with no quotas or team goals.
• Career Development: Benefit from our investment in your career growth and development within the luxury jewelry industry.
• Freedom from Pressure: No push to sell warranties, credit applications, or additional products.

Requirements:

• Experience: Previous experience in luxury sales and/or diamonds sales preferred. GIA certification is a plus.
• Availability: Must be able to work Saturdays, as it is a peak day for sales.
• Skills: Strong focus on customer service and relationship-building. Well-organized with a keen eye for detail. Professional demeanor and appearance.