Jewelry Sales Associate

Diamonds Direct; Rockville (MD); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Unlimited earning potential

Career development opportunities

Freedom from pressure to sell warranties or additional products

Job summary

A luxury jewelry retailer in Rockville is seeking a Jewelry Sales Associate to provide exceptional customer service and create memorable shopping experiences. In this role, you will build lasting relationships with customers, leverage extensive product knowledge, and manage the sales process with a strong customer-first focus. Candidates should have prior experience in luxury sales and availability to work Saturdays. Enjoy unlimited earning potential and support for your career growth within a dynamic environment.

Qualifications

• Previous experience in luxury sales or diamond sales preferred.
• Must be able to work Saturdays, peak sales days.
• Strong focus on customer service and relationship-building.
• Well-organized with attention to detail.
• Professional demeanor and appearance.

Responsibilities

• Provide top-notch customer service to ensure memorable experiences.
• Cultivate lasting customer relationships.
• Utilize product knowledge to guide customers.
• Manage the sales process with a customer-first focus.
• Maintain an organized work environment.
• Uphold a professional demeanor and appearance.

Skills

Customer service excellence

Relationship building

Product knowledge

Sales process management

Organizational skills

Professionalism

Education

GIA certification

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

As a Jewelry Sales Associate with Diamonds Direct, you will step into a role that offers a unique blend of luxury, creativity, and customer-focused service. You will have access to a vast inventory and top designers in the industry, enabling you to offer unparalleled choices to your customers. Join us in a fast-paced, family-oriented environment where your passion for luxury jewelry and commitment to exceptional customer service will shine.

Key Responsibilities:

• Customer Service Excellence: Provide top-notch service by always prioritizing the customer’s needs. Ensure a memorable shopping experience from the initial greeting to post-sale follow-up.
• Relationship Building: Cultivate lasting relationships with customers, positioning Diamonds Direct as their go-to destination for luxury jewelry.
• Product Knowledge: Utilize extensive knowledge of our inventory and designer collections to guide customers in making informed and personalized choices.
• Sales Process: Manage the sales process with a focus on what’s best for the customer, including detailed follow-through after the sale.
• Organizational Skills: Maintain a well-organized work environment, paying close attention to detail in all aspects of the sales process.
• Professionalism: Uphold a professional demeanor and appearance that reflects the high standards of Diamonds Direct.

What’s in it for You?

• Unlimited Earning Potential: Enjoy a rewarding compensation structure with no quotas or team goals.
• Career Development: Benefit from our investment in your career growth and development within the luxury jewelry industry.
• Freedom from Pressure: No push to sell warranties, credit applications, or additional products.

Requirements:

• Experience: Previous experience in luxury sales and/or diamonds sales preferred. GIA certification is a plus.
• Availability: Must be able to work Saturdays, as it is a peak day for sales.
• Strong focus on customer service and relationship-building.
• Well-organized with a keen eye for detail.
• Professional demeanor and appearance.

If you are passionate about luxury jewelry, thrive in a dynamic and supportive environment, and are dedicated to providing exceptional customer experiences, we invite you to apply and join the Diamonds Direct family.