Sales Associate - Customer Service Representative

Batteries Plus Bulbs; Wasilla (AK); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Uniform shirts provided

PTO accrued

Monthly sales bonuses

Job summary

Batteries Plus Bulbs in Wasilla, AK is hiring a full-time Retail Sales Associate / Customer Service Representative. You will serve both retail and business customers, helping with power and lighting needs and driving sales. The role includes in-store and phone support, product recommendations, and basic battery installations.

We offer competitive pay, monthly bonuses, PTO, and uniforms with gear reimbursement. Shifts cover store hours, including evenings and weekends, in a fast-paced environment.

Qualifications

• Retail or customer service experience preferred
• Friendly, outgoing personality and strong communication skills
• Comfort with technology and learning new products, including POS systems
• Basic math skills and attention to detail
• Experience with hand tools and power tools is a plus
• Ability to lift up to 55 lbs

Responsibilities

• Delivering great retail customer service in-store and over the phone
• Recommending products and solutions that meet customer needs
• Processing sales, operating the POS register, and handling cash transactions
• Assisting with battery installation services for vehicles and devices
• Stocking, merchandising, and supporting daily store operations
• Keeping the store clean, organized, and customer-ready

Skills

Retail sales

Customer service

POS systems

Communication skills

Education

High school diploma or equivalent

Tools

POS systems

Job description

Are you someone who likes to stay busy, talk with people, and learn something new every day? Batteries Plus is hiring a full-time Retail Sales Associate / Customer Service Representative in Wasilla, AK, and this role is anything but boring. If you enjoy a fast-paced retail environment where no two days are the same, this could be the perfect fit.

In this hands-on position, you'll work with both retail and business customers, helping solve real-world power and lighting needs. One moment you may be assisting a customer with a phone or auto battery, and the next you could be supporting a local business with mobile power solutions. The variety keeps the day moving and the work engaging.

What You'll Be Doing

• Delivering great retail customer service in-store and over the phone

• Recommending products and solutions that meet customer needs

• Processing sales, operating the POS register, and handling cash transactions

• Assisting with battery installation services for vehicles and devices

• Stocking, merchandising, and supporting daily store operations

• Keeping the store clean, organized, and customer-ready

Pay, Bonuses & Benefits

• Competitive starting pay of $17.00 per hour

• Monthly sales bonuses and incentive programs

• Performance-based pay increases

• PTO accrued on hours worked: Year 1 = 40 hours, Year 2 = 60 hours, Year 3 = 8 hours

• Company-provided uniform shirts plus reimbursement for required pants and shoes

Schedule

This is a full-time retail position with shifts scheduled during store hours, including evenings, weekends, and some holidays. Store hours are Monday–Saturday from 8:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.

What We're Looking For

• Retail sales or customer service experience (preferred, not required)

• Friendly, outgoing personality and strong communication skills

• Comfort with technology, POS systems, and learning new products

• Basic math skills and attention to detail

• Experience with hand tools and power tools is a plus

• Ability to lift up to 55 lbs

This role is a great fit for candidates searching for Retail Sales Associate, Customer Service Representative, Store Associate, Counter Sales, or Retail Team Member jobs.