Sales Associate - Customer Service & Growth Opportunities

Ace Hardware; Hickory (NC); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

On-the-job training

Opportunities for growth and promotion

Job summary

Ace Hardware in Hickory, NC is seeking a friendly Sales Associate to deliver outstanding customer service on the sales floor. You will assist customers with product selection, process transactions, and help keep the store clean and inviting.

You will promote promotions and loyalty programs, stock and price merchandise, and work with teammates to hit sales goals. Prior retail or customer service experience is a plus, and a willingness to stand and lift up to 40 lbs is required.

Qualifications

• High school diploma or equivalent preferred.
• Retail or customer service experience is a plus.
• Strong communication and interpersonal skills.
• Friendly, helpful, and customer-focused attitude.
• Basic math and computer skills.
• Ability to stand, walk, lift, and move merchandise up to 40 lbs.

Responsibilities

• Greet customers warmly and offer assistance in finding products.
• Provide knowledgeable and personalized product recommendations.
• Keep plants organized, watered and priced.
• Process transactions accurately using the POS system, including cash and card payments.
• Promote in-store promotions, events, and loyalty programs.
• Assist with stocking, restocking, and live goods organization.
• Support loss prevention by monitoring for suspicious activity and reporting concerns.
• Respond to customer inquiries and resolve complaints professionally.
• Collaborate with team members to achieve sales goals and a positive store environment.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Interpersonal skills

Friendly attitude

Basic math

Computer skills

Cash handling

Stamina/physical ability

Education

High school diploma or equivalent

Job description

Ace Hardware in Hickory, NC is seeking a friendly Sales Associate to deliver outstanding customer service on the sales floor. You will assist customers with product selection, process transactions, and help keep the store clean and inviting.

You will promote promotions and loyalty programs, stock and price merchandise, and work with teammates to hit sales goals. Prior retail or customer service experience is a plus, and a willingness to stand and lift up to 40 lbs is required.