Sales Associate: Customer-First Retail Specialist

Hibbett; Owensboro (KY); On-site; USD 10,228 - 14,568; Part time

Job summary

Hibbett in Morehead, Kentucky is hiring a Sales Associate in the Operations department. This hourly, non-exempt position focuses on delivering outstanding customer service, promoting merchandise, and supporting store processes.

You will assist customers entering the store, help with shipments, maintain visual standards, and contribute to achieving sales targets. Prior retail experience is helpful but not required; 0-2 years recommended.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment
• Is a self-starter, has initiative to take on important tasks without being asked
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication

Sales skills

Teamwork

Attention to detail

Job description

Hibbett in Morehead, Kentucky is hiring a Sales Associate in the Operations department. This hourly, non-exempt position focuses on delivering outstanding customer service, promoting merchandise, and supporting store processes.

You will assist customers entering the store, help with shipments, maintain visual standards, and contribute to achieving sales targets. Prior retail experience is helpful but not required; 0-2 years recommended.