Sales Associate: Customer Experience Champion

Kirkland's, Inc.; Columbia (SC); On-site; USD 24,000 - 30,000; Full time

Job summary

Kirkland’s, Inc. is seeking a Sales Associate to deliver an outstanding shopping experience by following our customer service model and supporting merchandising and operational tasks under management guidance.

The role involves selling, cashiering, restocking, floor sets, and cleaning while maintaining brand standards and a positive team attitude. Flexibility for weekends and evenings is expected.

Qualifications

• Energetic, people- and results-oriented, with drive to succeed.
• Ability to communicate effectively in writing and speaking.
• Ability to work weekends, holidays and evenings.
• Able to read and interpret directives, handbooks and manuals.
• Flexible schedule to meet store needs.
• Work independently and in a team.
• Able to climb ladders to stock shelves.
• Must stand for prolonged periods to assist customers.
• Ability to move merchandise and operate POS.

Responsibilities

• Provides exceptional customer service in-store and online.
• Engages with customers and models selling behaviors.
• Greets customers with enthusiasm and maintains a positive attitude.
• Educates customers on loyalty programs and current promotions.
• Maintains organized sales floor and stockroom, pricing, and inventory levels.
• Supports branding and company values through professional conduct.
• Meets or exceeds goals tied to store initiatives and programs.
• Assists in receiving merchandise safely and efficiently.
• Performs other duties as necessary.

Skills

Energetic

Communication

Weekend availability

Flexible schedule

Team player

Ladder access

Standing for long

Customer interaction

Stocking merchandise

Job description

Kirkland’s, Inc. is seeking a Sales Associate to deliver an outstanding shopping experience by following our customer service model and supporting merchandising and operational tasks under management guidance.

The role involves selling, cashiering, restocking, floor sets, and cleaning while maintaining brand standards and a positive team attitude. Flexibility for weekends and evenings is expected.