Customer-Obsessed Retail Sales Associate

Kirkland's, Inc.; Wheeling Township (IL); On-site; USD 17,909,000 - 23,419,000; Part time

Benefits offered by this job

Paid Sick Time

401k Retirement Savings Plan

Job summary

Kirkland’s, Inc. is seeking a Sales Associate to provide an exceptional shopping experience and support store operations and merchandising under guidance from management.

You will help drive sales by performing selling, cashiering, replenishment, and floor resets while maintaining a clean, welcoming environment. The role requires energy, strong communication, weekend availability, and a team-oriented mindset to meet store goals and uphold Kirkland’s values in daily interactions with customers

Qualifications

• Energetic, people- and results-oriented with drive to succeed.
• Ability to communicate effectively in writing and speech.
• Willing to work weekends, holidays and evenings.

Responsibilities

• Supports and values Customer Service in both the in store and online (ship to store) shopping experience.
• Actively engages with all customers modeling exceptional selling behaviors.
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times.
• Proactively engages with customers, reads cues and responds appropriately.
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket.
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal.
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner.
• Assists in maintaining an efficient and organized salesfloor and stockroom.
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels.
• Champions and demonstrates a commitment to Kirkland’s Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit.
• May perform other duties as necessary

Skills

Energetic

Customer service orientation

Communication skills

Weekend/evening availability

Teamwork

Adaptability

Physical stamina

Multitasking

Inventory awareness

Tools

POS system

Handheld devices

Job description

Kirkland’s, Inc. is seeking a Sales Associate to provide an exceptional shopping experience and support store operations and merchandising under guidance from management.

You will help drive sales by performing selling, cashiering, replenishment, and floor resets while maintaining a clean, welcoming environment. The role requires energy, strong communication, weekend availability, and a team-oriented mindset to meet store goals and uphold Kirkland’s values in daily interactions with customers